JENNIFER WESTPHAL
Grinnell,IA
Summary
Experienced and passionate in providing exceptional service to individuals, reliability, perseverance, and a strong commitment to one's job. Seeking a positive environment to use and exercise problem-solving and organizational skills. Determined and focused. Dedicated to spreading goodness in the world.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Cutter Operator
Mittera
Newton, Iowa
02.2026 - Current
- Operate cutting equipment, including guillotine cutters, die cutters, and precision cutting machines, in accordance with safety and production procedures.
- Cut printed trading card sheets to required dimensions while maintaining proper registration and alignment.
- Review work orders and production specifications to ensure accurate setup and execution.
- Perform quality inspections to verify cut accuracy, sizing, alignment, and overall product quality.
- Monitor equipment performance and make routine adjustments to maintain cutting precision.
- Identify and remove defective materials before they proceed to the next production stage.
- Maintain accurate production records, including quantities produced, waste, and downtime.
- Assist with machine setup, preventive maintenance, and troubleshooting as needed.
- Maintain an organized, clean, and safe work environment.
- Follow all company safety policies, quality standards, and standard operating procedures (SOPs).
- Collaborate with Quality Assurance, Printing, Packaging, and Production teams to meet daily production goals.
Print Finishing Assistant
Mittera
Beaver Dam, Wisconsin
10.2025 - 02.2026
- Operated finishing equipment to prepare materials for production.
- Prepared materials for finishing processes such as loading, stacking, and staging printed production.
- Monitored product quality during finishing to ensure accuracy, consistency, and adherence to job specifications.
- Performed routine quality checks including alignment, trimming, folding accuracy, and finished product integrity.
- Feeding, catching, and packaging printed materials from finishing equipment.
- Labeled, palletized, and prepared completed jobs for shipping or next production step.
- Maintained a clean and organized work area in accordance with safety and housekeeping standards.
- Assisted operators with machine setups, changeovers, and basic adjustments as directed.
- Communicated production or quality issues to operators or supervisors in a timely manner.
- Followed all company safety procedures, including proper use of PPE and machine safety protocols.
- All other duties as assigned by shift operator or supervisor.
Home Manager
Self Employed
Beaver Dam, USA
09.2022 - 10.2025
- Served as the point of contact for all household-related inquiries or issues.
- Supervision of household member performance through regular evaluations, feedback sessions, and training opportunities.
- Developed and implemented comprehensive communication strategies.
- Crises support and management.
- Created and implemented daily routines for effective scheduling.
- Management of multiple schedules for a household.
- Established budgets for utilities, food and other necessities to maintain fiscal responsibility.
- Balancing of caregiving duties with full time employment using time management strategies.
- Created and maintained a safe home environment.
Office Manager
COUNTRY Financial
Beaver Dam, USA
09.2002 - 08.2022
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence.
- Maintained confidential employee records, ensuring compliance with privacy regulations.
- Developed and implemented efficient filing systems to improve document organization and retrieval.
- Oversaw inventory management.
- Prepared reports on office expenses, budget variances, and operational performance for senior management review.
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels.
- Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner.
- Managed the office budget, tracking expenses and identifying areas for cost-saving measures.
- Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records.
- Developed and executed strategies to improve workflow efficiency, resulting in an increase in overall productivity.
Education
Intermediate School of Education - Medical Coding and Billing
ALISON Accredited Certifications
09-2024
Intermediate School Education - WI Property & Casualty Insurance Licensing
Madison Area Technical College
Madison, WI03-2009
Skills
- Human Resources
- Public Relations
- Data Collection
- Ability of Empathy
- Analytical & Critical Thinking
- Medical Coding & Billing
- Data Entry
- Risk Analysis
- Resource Description & Access
- Administrative Experience
- Situational Awareness
- Strong Communication Skills
- Mathematical Proficiency
- Office Management Experience
- Technologically Proficient
- Records & Account Management
- Care Management
- Emotional Intelligence
Certification
• ICD-10: Classifying Medical Data Certified
• Medical Billing and Coding: ICD 10 Certified
• Medical Billing and Coding: ICD 11 Certified
• Medical Terminology Introduction Certification
• Revenue Cycle Management (RCM) in Healthcare Certification
• HIPAA Compliance Certification
• Property & Casualty WI Intermediary (Agent) Insurance License
• Medical Billing and Coding: ICD 10 Certified
• Medical Billing and Coding: ICD 11 Certified
• Medical Terminology Introduction Certification
• Revenue Cycle Management (RCM) in Healthcare Certification
• HIPAA Compliance Certification
• Property & Casualty WI Intermediary (Agent) Insurance License
Timeline
Cutter Operator
Mittera
02.2026 - Current
Print Finishing Assistant
Mittera
10.2025 - 02.2026
Home Manager
Self Employed
09.2022 - 10.2025
Office Manager
COUNTRY Financial
09.2002 - 08.2022
Intermediate School of Education - Medical Coding and Billing
ALISON Accredited Certifications
Intermediate School Education - WI Property & Casualty Insurance Licensing
Madison Area Technical College