Jennifer Wheeler
Killeen,TX
Summary
Results-driven manager with extensive experience in office administration and kitchen operations. Skilled in employee supervision, safety compliance, and problem resolution, contributing to improved efficiency and enhanced team performance.
Overview
2027
2027
years of professional experience
Work History
Office Manager
Eyes Of AngelsLLC
Killeen, TX
2026 - Current
- Implemented office policies to enhance efficiency and organization.
- Maintained organized office environment to enhance efficiency and professionalism.
- Supervised staff members, organized schedules and delegated tasks.
- Created employee schedules and managed payroll
- Assisted in preparing reports and documentation for management review, ensuring accurate and timely information.
- Developed comprehensive spreadsheets to track employee data. in Excel to track data such as vacation requests, sick days.
- Ensured compliance with applicable laws regarding employment practices.
Manager
Kogibowl
Killeen, TX
02.2024 - 02.2026
- Managed daily kitchen operations and staff schedules effectively.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Oversaw meal preparation and monitored food handling, ensuring compliance with safety standards.
- Implemented food safety practices to maintain a safe working environment and quality standards.
- Coordinated inventory management and ordered supplies.
- Developed staff schedules, optimizing coverage during peak hours to meet customer demand.
- Trained new kitchen staff on procedures and safety practices.
- Managed front-end operations, enhancing customer service experiences through efficient processes.
- Trained staff on point-of-sale systems and customer interaction techniques.
- Oversaw cash handling procedures to ensure accuracy and compliance with policies.
- Efficiently handled multiple orders simultaneously during peak hours.
Waitress
Hallmark
Killeen, TX
03.2025 - 01.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Captured food and drink orders accurately to ensure customer satisfaction and order fulfillment.
- Delivered meals and beverages promptly to guests' tables.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Addressed customer inquiries and resolved issues promptly to enhance dining experience.
- Processed payments and managed cash register transactions accurately.
- Built rapport with regular customers through engaging conversations, fostering loyalty and repeat business.
Ammunition Specialist
US Army
Ft.Hood, TX
01.2001 - 08.2005
- Conducted inspections of munitions for safety and quality compliance.
- Managed ammunition inventory and ensured proper storage protocols.
- Coordinated with supply units to ensure timely delivery of munitions, supporting operational readiness.
- Supported logistics operations by tracking ammunition usage and requirements.
- Reviewed safety procedures to minimize risks during ammunition operations.
- Promoted overall safety by ensuring ammunition personnel received proper training.
- Monitored ammunition usage during training to ensure accountability. during training exercises, ensuring accountability and compliance with regulations.
- Disassembled, cleaned, inspected, reassembled and tested small arms weapons systems such as pistols, rifles, machine guns.
- Operated ammunition handling equipment and maintained operational readiness.
- Completed documentation associated with receipt and transfer of ammunition.
- Collaborated on developing safe disposal plans for expired munitions. safe disposal plans for expired or damaged munitions, mitigating environmental and safety risks.
- Participated in field exercises to provide support services such as transporting ammunition to firing ranges.
- Maintained up-to-date knowledge of current rules governing military ordnance operations.
- Observed all safety procedures when handling hazardous materials associated with munitions production processes.
- Responded promptly to requests from other units requiring assistance with munition-related tasks.
Education
High School Diploma -
Cosmopolitan Preparatory
Chicago, IL08-1997
Some College (No Degree) - Medical Lab/Social Services
Central Texas College
Killeen, TXSome College (No Degree) - Religious Studies
UMHB
Belton, TXSkills
- Office management and administration
- Employee scheduling and supervision
- Human resources and payroll processing
- Report preparation and documentation
- Time management and organization
- Problem resolution and process optimization
- Safety compliance and training
- Inventory and supply management
- Food service operations and operations
- Customer service and relations
- Regulatory enforcement and monitoring
- Office safety standards and regulations
- Data entry and clerical support
- Mail handling and logistics
- Communication skills, oral and written
- Team leadership experience and techniques
- Attention to detail in food service
- Team leadership experience and techniques
Timeline
Waitress
Hallmark
03.2025 - 01.2026
Manager
Kogibowl
02.2024 - 02.2026
Ammunition Specialist
US Army
01.2001 - 08.2005
Office Manager
Eyes Of AngelsLLC
2026 - Current
High School Diploma -
Cosmopolitan Preparatory
Some College (No Degree) - Medical Lab/Social Services
Central Texas College
Some College (No Degree) - Religious Studies
UMHB