Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER WILKINSON

SHIRLEY,NY

Summary

Dynamic and results-oriented professional with 22 years of experience in retail banking, customer service, and operations management. Proven track record of promoting banking products, ensuring compliance with operational policies, and enhancing customer service. Skilled in processing transactions, deterring fraud, and providing ongoing training to associates. Adept at managing cash operations and freight flow, with a keen eye for detail and accuracy. Strong communication and multitasking abilities, coupled with a focus on maintaining high levels of customer satisfaction. Committed to driving operational excellence and fostering positive customer relations.

Overview

22
22
years of professional experience

Work History

Universal Bank teller

Ridgewood Savings Bank
02.2023 - 03.2025
  • Promotes the sale of Bank products and services to customers in order to maximize banking relationships.
  • Processes transactions including the closing of accounts and executes changes following established procedures.
  • Deters fraud by validating customer identification, signatures, checking validity of documentation and collecting all pertinent information.

Front End Lead

Bed Bath & Beyond
01.2008 - 02.2023
  • Completes cash management accurately and in a timely manner.
  • Complies with Company standards for all operational policies and procedures.
  • Institutes practices which ensure that all opportunities to enhance customer service are pursued.
  • Provides ongoing training and development for associates.

Receiving Manager

Bed Bath & Beyond
01.2003 - 01.2008
  • Monitors freight flow and makes necessary adjustments to freight schedule.
  • Ensures all RTV's and shipouts are processed accurately and in a timely manner.
  • Completes all necessary paperwork accurately and in a timely manner.
  • Review accuracy and perform inventory checks of all receipts.

Education

Regents Diploma -

Ward Melville High School
06.1995

Skills

  • Customer engagement
  • Ability to Multitask
  • Communication Skills
  • Customer Relations
  • Deposit and withdrawal management
  • Professionalism and courtesy

Timeline

Universal Bank teller

Ridgewood Savings Bank
02.2023 - 03.2025

Front End Lead

Bed Bath & Beyond
01.2008 - 02.2023

Receiving Manager

Bed Bath & Beyond
01.2003 - 01.2008

Regents Diploma -

Ward Melville High School
JENNIFER WILKINSON