Jennifer Williams
Texas City,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Kelley's Country Cookin'. Proven ability to enhance guest engagement while efficiently managing multiple tasks. Experienced in training staff and improving operational workflows, ensuring high-quality service and customer satisfaction. Adaptable and quick to learn in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Server
Kelley's Country Cookin'
06.2021 - Current
- Delivered exceptional customer service to enhance dining experiences while ensuring timely food and beverage delivery.
- Managed multiple tables efficiently, balancing customer needs and restaurant workflow during peak hours.
- Trained new staff on menu knowledge, service standards, and operational procedures to ensure consistency in service quality.
- Collaborated with kitchen staff to facilitate smooth communication regarding orders and special requests from customers.
Painter
His Will Remodeling
01.2010 - 04.2020
- Executed precise painting techniques to enhance aesthetics of residential and commercial spaces.
- Coordinated color selection and application processes to ensure customer satisfaction and project alignment.
- Mentored junior painters on best practices for surface preparation and paint application methods.
- Improved workflow efficiency by implementing organized workstations and prioritizing tasks effectively.
USMC
United States Marine Corps
06.2004 - 09.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Paralegal Studies
Alvin Community College
Alvin, TX06-2027
Medical Assistant Certification - Medical Assisrant
Everest Institute
Houston, TX02-2009
High School Diploma -
Dunbar High School
Fort Myers, FL05-2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Kelley's Country Cookin'
06.2021 - Current
Painter
His Will Remodeling
01.2010 - 04.2020
USMC
United States Marine Corps
06.2004 - 09.2007
No Degree - Paralegal Studies
Alvin Community College
Medical Assistant Certification - Medical Assisrant
Everest Institute
High School Diploma -
Dunbar High School
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