Jennifer Wilson
Maricopa,AZ
Summary
Dynamic and self-driven Pharmacy Technician with proven expertise in customer service and effective communication at Mills Pharmacy. Skilled in problem-solving and managing time efficiently, I excelled in claims processing and inventory management, ensuring patient satisfaction and operational excellence. Bilingual in English and Spanish, enhancing service delivery to diverse clientele.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
Port of Subs
09.2018 - 05.2019
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Operated manual and electric appliances to peel, slice, and trim food.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Cashier
Lucy's Pupusas & Tacos Food Truck
11.2019 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Greeted customers entering store and responded promptly to customer requests.
- Take orders and manage time and impatient customers
Pharmacy Technician
Mills Pharmacy
10.2021 - 12.2024
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Abeka Academy
06-2021
Skills
- Customer service
- Typing
- English to Spanish translation
- Self driven
- Team player
- Communication
- Stress tolerant
- Multitasker
- Time management
- Problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Hobbies and Interests
- Road Trips
- Adventure Travel
- Playing Sports
- Running
Timeline
Pharmacy Technician
Mills Pharmacy
10.2021 - 12.2024
Cashier
Lucy's Pupusas & Tacos Food Truck
11.2019 - 12.2022
Sandwich Artist
Port of Subs
09.2018 - 05.2019
High School Diploma -
Abeka Academy
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