Jennifer Wilson
Phoenix,AZ
Summary
Dedicated Counseling Intern with expertise in client therapy and wellness plan development. Proven record of enhancing client engagement and retention. Skilled in diverse therapy techniques and stress management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Case Manager
Rising Phoenix Wellness Services
06.2024 - Current
- Facilitate 8 hours of psychoeducational, sound healing and process groups weekly while maintaining an active caseload of up to 12 clients in an outpatient co-occurring disorders program.
- Provide individual, group, family, and couples counseling; complete intake and progress assessments, utilization reviews, and individualized treatment planning.
- Coordinate care with referring providers, family members, and community-based services in accordance with confidentiality and ethical standards.
- Maintain timely, thorough clinical documentation and participate in weekly interdisciplinary staff meetings and one hour of clinical supervision.
Clinical Coordinator
Crossroads Inc.
10.2022 - 06.2024
- Recruits, interviews, hires and trains employees; Provides constructive and timely performance evaluations; Handles discipline and termination of employees in accordance with company policy.
- Oversees all aspects of the facilities clinical team, including assignment of caseloads, scheduling staff, provides support and training when necessary and conducts audits of client records to ensure documentation is complete and accurate.
- Led development and coordination of an IOP census for DUI and Drug Court clients by collaborating with judicial and legal partners to align treatment services with sentencing guidelines.
Case Manager
Crossroads Inc.
07.2021 - 10.2022
- Participated in clinical staff meetings, trainings and other activities as required.
- Maintained accurate ASAM documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Develops and follows individualized treatment plans; monitors, evaluates and documents clients progress.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ11-2027
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ03-2024
Skills
- Individual Counseling
- Case management
- Treatment Planning
- Group Therapy Facilitation
- Utilization Reviews
- CBT/DBT/Somatic Interventions
- Client Intake Assessments
- Coordination of Care
- Ethical Decision Making
- Soft Skills
Certification
- CPR/AED/First Aid
- Fingerprint Clearance Card
- Peer Support Specialist
- CALM (Counseling on Access to Lethal Means)
- Crisis Management
Timeline
Clinical Case Manager
Rising Phoenix Wellness Services
06.2024 - Current
Clinical Coordinator
Crossroads Inc.
10.2022 - 06.2024
Case Manager
Crossroads Inc.
07.2021 - 10.2022
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Science - Psychology
Grand Canyon University