Jennifer Wilson
Dixon
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with coordinating on-site operations and managing project timelines. Utilizes leadership and problem-solving skills to ensure team efficiency and project success.
Overview
26
26
years of professional experience
Work History
Site Supervisor
Storm Security, LTD.
01.2026 - Current
- Supervised daily operations to ensure compliance with safety protocols and security standards.
- Trained and mentored staff on best practices for site management and emergency response procedures.
- Coordinated security personnel assignments based on site-specific needs and client requirements.
- Conducted regular site inspections to identify potential vulnerabilities and implement corrective measures.
- Assist in processing payroll for employees on a weekly basis.
- Facilitate communication between departments regarding payroll inquiries.
- Collaborated with clients to assess security needs, tailoring solutions for optimal protection outcomes.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed.
Security Guard
Storm Security. LTD
02.2017 - 01.2026
- Detected suspicious activities and watched for criminal acts/rule infractions
- Warned offenders about rule infractions and violations; verbally evicted violators from premises
- Conducted regular patrols to identify and mitigate potential security risks.
- Trained junior security staff on protocols, procedures, and emergency response techniques.
- Coordinated with management to conduct risk assessments and refine security policies.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Denied unauthorized persons entrance to the building
- Inspected equipment, structures and materials to identify the cause of errors and defects
- Screened all passengers, crew members and employees for weapons and contraband
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
Stocker
Sav-A-Lot
02.2015 - 08.2016
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and processed inventory
- Cleaned and organized the store, checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Identified potential shoplifters and alerted management
- Completed all point-of-sale opening and closing procedures, including cash handling
- Used positive customer service skills to resolve customer relation issues in accordance with company policies
- Welcomed customers into the store and assisted them accordingly
Housekeeping
Colonial Assisted Living
02.2010 - 09.2013
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Polished and cleaned all surfaces, windows, and hardware fixtures
- Washed, cleaned, and disinfected water coolers
- Cleaned and buffed tile floors using industrial cleaning equipment
- Removed waste paper and other trash from premises to designated area
- Changed bed linens and collected soiled linens for cleaning
- Disinfected and mopped bathrooms to keep them sanitary
- Utilized proper handling of chemicals and cleaning equipment
Claims Clerk
Walmart Supercenter
02.2004 - 03.2009
- Described product to customers and accurate explained details and care of merchandise
- Utilized positive and professional customer services skills in person and via telephone
- Communicated with vendors regarding back order availability, future inventory and special orders
- Provided excellence customer experience to generate loyal clientele
- Answered product questions with up-to-date knowledge of sales and store promotions
- Greeted customers entering the store to ascertain their needs and wants
Cashier/Cook
Arby's
06.2002 - 02.2004
- Consistently provided friendly guest service and hospitality
- Promptly and professionally managed guest concerns and complaints
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Built loyal clientele through friendly interactions and consistent appreciation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Assembled food orders while maintaining appropriate portion control
- Verified that prepared food met all standards for quality and quantity
- Prepared a variety of foods according to customer orders or supervisor’s instructions while following approved procedures
Cashier/Cook
McDonald's
08.2000 - 06.2002
- Consistently provided friendly guest service and hospitality
- Promptly and professionally managed guest concerns and complaints
- Operated the drive-thru window and sales register quickly and efficiently
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Accurately prepared all food and drink orders promptly
- Assembled food orders while maintaining appropriate portion control
Education
High School Diploma -
Henderson County High School
Henderson, KY05-2002
Skills
- Extensive experience in customer service, merchandising, POS systems, and cash handling
- Ability to maintain focus while working independently
- Ability to remain patient and calm under pressure
- Ability to multitask in various situations
- Quick learner
- Creative problem solver
- Team supervision
- Payroll processing
- Maintaining employee records
- Timekeeping management
Timeline
Site Supervisor
Storm Security, LTD.
01.2026 - Current
Security Guard
Storm Security. LTD
02.2017 - 01.2026
Stocker
Sav-A-Lot
02.2015 - 08.2016
Housekeeping
Colonial Assisted Living
02.2010 - 09.2013
Claims Clerk
Walmart Supercenter
02.2004 - 03.2009
Cashier/Cook
Arby's
06.2002 - 02.2004
Cashier/Cook
McDonald's
08.2000 - 06.2002
High School Diploma -
Henderson County High School