Jennifer Wiseman
Pueblo,CO
Summary
Dynamic Field Sales Manager with a proven track record at Swire Coca-Cola, enhancing account development and strategic planning. Excelled in boosting sales through collaboration, innovative solutions, strong relationship-building, demonstrating adeptness in both order management and team supervision. Skilled in leveraging systems and software for operational excellence, consistently exceeding employer expectations.
Overview
24
24
years of professional experience
Work History
Field Sales Manager
Swire Coca-Cola
09.2020 - Current
- Managed and led seven high-performing Account Managers, one Account Manager Lead and 5 Merchandisers; encompassing 264 outlets in a 14,204 square mile territory.
- Expertise in CR, Value, Large Store, Independent CR and Superettes
- Collaborated with internal departments as well as brand representatives with MEC, KDP, BASN.
- Established strong client relationships through consistent communication and excellent customer service.
- Increased territory SOVI and sales by developing and implementing effective sales strategies.
- Expanded market share with targeted marketing campaigns and strategic product placements.
- Accompanied Account Managers on site visits to resolve issues and foster and build relationships.
- Grass-Roots Co-Chair 2022 and 2023
Account Manager - Combo Route
Swire Coca-Cola
09.2015 - 09.2020
- Manage Trinidad/Raton combo route supporting Large Store, CR, Superette and Value retail accounts.
- Execute Joint Business Plan (JBP) for independent accounts. Ensuring selected JBP outline is maintained throughout the year, while maintaining Swire standards.
- Boosted sales numbers with proactive account servicing and diligent relationship-building. Utilized promotional displays, new products and exemplary service to meet customer growth needs.
- Merchandise small store, assist merchandising team in large store. Ensuring proper practice of FIFO, date rotation, POS and backroom management that aligns with Swire standards.
- Effectively communicate with other sales center departments, such as warehouse and office personnel, with commitment to company standards and priorities.
Deli Department Manager
Safeway
02.2012 - 09.2015
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Drove sales by utilizing forecasted projections to meet customer needs. Capitalizing on store sales and promotions.
- Protected company assets by utilizing proper rotation procedures and department mark downs to reduce department shrink.
- Managed departmental staff of 8 and complied with company allotted department hours. Provided proper training so that staff would serve premium products with exceptional service.
Food and Beverage Director
Mulligan's Restaurant And Bar
08.2010 - 10.2011
- Hired, trained, supervised and motivated 20 employees to enhance customer service and encourage repeat business. Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
- Audited food and beverage inventory and cost control systems through profit and loss reports.
- Purchased food and beverage while cultivating strong vendor relationships.
- Schedule and coordinate all banquet, conference and catering events. Events ranged from onsite conferences of ten people, to elaborate wedding or special events offsite for 250 people.
- Promoted company in local community through word-of-mouth, social media and special events, including wine tasting festivals and off-site art exhibits.
Restaurant Owner/Manager
Icehouse Restaurant
05.2000 - 11.2009
- Supervised all areas of restaurant to keep it clean and well-maintained. Responsible for compliance in all Health Department safety codes.
- Resolved customer grievances.
- Hired, trained and supervised staff of 15
- Coordinate and manage all special events and off site catering.
Skills
- Order management
- Account Development
- Strategic Planning
- National accounts
- Systems and software programs
- Trade requirements
- Mentoring
- Contract Negotiations
- Teamwork and Collaboration
- Problem-Solving
- Decision-Making
- Staff Training and Development
Accomplishments
Fast Start Award, Denver Division 2021 and 2022
Trademaster October 2022, Overall for Denver Division
Trademaster of the Month 2022, Sales - 6 time award recipient in 2022
Impact Player of the Month - March 2021
Impact Player of the Month - April 2020
Sales Employee of the Year - 2019
Several top honors in regional display and sales incentives.
Timeline
Field Sales Manager
Swire Coca-Cola
09.2020 - Current
Account Manager - Combo Route
Swire Coca-Cola
09.2015 - 09.2020
Deli Department Manager
Safeway
02.2012 - 09.2015
Food and Beverage Director
Mulligan's Restaurant And Bar
08.2010 - 10.2011
Restaurant Owner/Manager
Icehouse Restaurant
05.2000 - 11.2009