Jennifer Wojtas
Lewisville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Golf Services Manager
Topgolf Callaway Brands
The Colony, TX
01.2023 - Current
- Resolved escalated issues from customers in a timely manner.
- Oversee three departments
- Development of three managers
- Retail organization, ordering and inventory
- Organization of golf leagues throughout the year
- Assist with rental club program
- Assist with concert execution twice a year
- Organization of kids golf academy twice a year
- Events execution
- Maintaining customer metrics
- Oversee budgets and spending in departments
- Implementation of new standards and procedures
- Ensured compliance with relevant laws and regulations pertaining to the provision of company standard.
Hospitality Manager
Topgolf Callaway Brands
Fort Worth And The Colony, TX
05.2019 - 01.2023
- Training Manager for two years, as well as Bar Manager and Bayhost Manager
- Recruitment and hiring
- Organized training classes for new hires
- Organized hiring of training team and their training
- Facilitated classes
- Implementation of new training material
- Development of new training material
- Oversaw ordering, inventory and organization of all bars
- Scheduling associates weekly
- Facilitated training classes
- Improvement in customer metrics
- Monitored associate metrics and facilitating coaching conversations for those below standard
Education
Associate of Arts - Arts And Humanity
College of The Sequoias
Visalia, CA06-2010
Skills
- Revenue management
- Food Safety Regulations
- Employee Scheduling
- Staff Training and Development
- Meeting planning
- Budgeting and financial management
- Recruitment and hiring
- Complaint Handling
- Policy Adherence
- Hospitality and service knowledge
Accomplishments
- Rising Star Award 2016
- Leadership Award 2020 and 2021
- Topgolf Olklahoma City venue opening
- Topgolf Webster venue opening as a lead
- Topgolf Las Vegas venue opening
Timeline
Golf Services Manager
Topgolf Callaway Brands
01.2023 - Current
Hospitality Manager
Topgolf Callaway Brands
05.2019 - 01.2023
Associate of Arts - Arts And Humanity
College of The Sequoias
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