SHAWN MCGUIRE
San Antonio
Summary
Over 21 years of food and beverage service experience, including 12 years in supervisory roles within high-volume restaurants. Expertise in making quick decisions to enhance employee and guest interactions. Demonstrated ability to enforce standards while driving performance improvements among staff.
Overview
14
14
years of professional experience
Work History
Hospitality Manager: Golf Services, Events, Bar
TOPGOLF
San Antonio
07.2023 - Current
- Supervised daily operations to ensure high service standards and guest satisfaction.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Trained and developed new management when necessary.
Bartender
TOPGOLF
San Antonio
01.2020 - 07.2023
- Engaged with patrons to provide recommendations and build rapport with guests.
- Trained new staff on beverage preparation and customer service standards.
- Developed good working relationships with fellow employees through effective communication.
Bar Manager
THE SESSION ROOM
Omaha
05.2019 - 12.2019
- Managed daily operations, including scheduling, ordering, and inventory control.
- Built and managed team to keep daily operations running smoothly.
General Manager
LOCAL BEER PATIO AND KITCHEN
Omaha
07.2017 - 02.2019
- Managed all day to day operations, controlled food, beverage, and labor cost, responsible for all in house ordering, FOH and BOH hiring scheduling and training, trained and developed managers.
Assistant Manager
ALLEY V
Omaha
07.2015 - 07.2017
- Manage all operations of arcade store, maintain mechanical machines, arcade machines and amusement booths, responsible for hiring and training staff as well as maintaining customer satisfaction.
General Manager
CRAVE RESTAURANT OMAHA NE
Omaha
09.2011 - 07.2015
- Managed all day to day operations, controlled food, beverage, and labor costs, responsible for P&L, managed forecasting, production, and scheduling, hired, trained, and developed managers, FOH, and BOH Staff.
Education
High School Diploma - Omaha, NE
Roncalli Catholic High School
Omaha, NE05.2006
Iowa Western Community College
Council Bluffs, IACouncil Bluffs, IA
Skills
- Inventory management
- Staff training
- Event coordination
- Customer service
- Financial forecasting
- Service excellence
- Time management
- Guest complaint resolution
- Labor cost control
- Revenue management
Timeline
Hospitality Manager: Golf Services, Events, Bar
TOPGOLF
07.2023 - Current
Bartender
TOPGOLF
01.2020 - 07.2023
Bar Manager
THE SESSION ROOM
05.2019 - 12.2019
General Manager
LOCAL BEER PATIO AND KITCHEN
07.2017 - 02.2019
Assistant Manager
ALLEY V
07.2015 - 07.2017
General Manager
CRAVE RESTAURANT OMAHA NE
09.2011 - 07.2015
High School Diploma - Omaha, NE
Roncalli Catholic High School
Iowa Western Community College
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