Jennifer Wood
Franklin,MA
Summary
Dedicated administrative professional with 20+ years of experience supporting executives, managing office operations, and coordinating cross-functional activities. Known for exceptional organization, customer service, and the ability to anticipate needs to keep teams running smoothly. Skilled in calendar and email management, event planning, travel coordination, expense processing, and problem solving. Trusted for professionalism, discretion, and a calm, reliable presence in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
HomeGoods
06.2014 - Current
- Manage multiple calendars and coordinate scheduling for several leaders, ensuring alignment and timely follow-up.
- Provide daily administrative support to leadership, ensuring smooth operations and timely communication.
- Coordinated travel arrangements for leadership, managing flights, accommodations, and itineraries to ensure seamless travel experiences.
- Prepare reports, meeting materials, and documentation for internal and external stakeholders.
- Process and reconcile expense reports, maintaining accuracy and compliance with company policies.
- Maintained organized filing systems, streamlining document retrieval and enhancing overall operational efficiency.
- Supported Inclusion & Diversity Culture Committee by organizing agendas, tracking action items, and facilitating culture-building initiatives.
Executive Assistant
Marmaxx / Homegoods
01.2010 - 06.2014
- Managed complex calendars, coordinated travel, and organized meetings to maximize executive time efficiency.
- Assessed priorities to enhance decision-making and executive efficiency.
- Facilitated cross-functional communication to ensure alignment on projects and prompt follow-up.
- Developed strong relationships with internal teams and external partners to enhance collaboration and support executive initiatives.
- Prepared presentations, reports, and confidential correspondence.
Administrative Assistant
Mamaxx
12.2007 - 01.2010
- Coordinated scheduling, communication, and document preparation to support department leadership's efficiency.
- Organized project materials and tracked deadlines to ensure timely completion of team activities.
- Resolved customer issues promptly to maintain high levels of satisfaction.
Merchandise Assistant
Marmaxx
05.2003 - 12.2007
- Facilitated vendor communication, item setup, and product tracking for merchandising teams.
- Coordinated purchase orders while ensuring documentation accuracy.
- Executed timely follow-up with vendors and internal departments to enhance collaboration.
Vendor Relations Lead
Marmaxx
04.1998 - 05.2003
- Managed vendor relationships, ensuring timely delivery and effective issue resolution.
- Coordinated communication between vendors and internal teams to enhance collaboration.
- Streamlined vendor processes through proactive problem solving and organizational improvements.
Education
Associate’s Degree - Hotel Management
Mount Ida College
Newton, MASkills
- Executive Support
- Calendar & Email Management
- Meeting & Event Planning
- Travel Coordination
- Microsoft Office
- Office suite
- Organization
- Problem Solving
- Anticipating Needs
- Customer Service
Timeline
Administrative Assistant
HomeGoods
06.2014 - Current
Executive Assistant
Marmaxx / Homegoods
01.2010 - 06.2014
Administrative Assistant
Mamaxx
12.2007 - 01.2010
Merchandise Assistant
Marmaxx
05.2003 - 12.2007
Vendor Relations Lead
Marmaxx
04.1998 - 05.2003
Associate’s Degree - Hotel Management
Mount Ida College