Jennifer Yankuskie
Indiana,PA
Summary
Dynamic customer service professional with a strong work ethic and integrity, honed at Walmart. Proven ability to resolve issues and enhance customer satisfaction through effective communication and product knowledge. Skilled in cash handling and maintaining operational efficiency, consistently delivering exceptional service in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Indiana, PA
09.2024 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and gift card transactions accurately during high-volume periods.
Food Service Worker
Indian Haven
Indiana, PA
05.2023 - 10.2024
- Prepared and served food items in accordance with health and safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted with inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to optimize food service efficiency during peak hours.
Customer Service Representative
Creps
Indiana, PA
10.2023 - 12.2023
- Processed orders and facilitated product returns to enhance customer satisfaction.
- Maintained knowledge of products and services to provide accurate information to customers.
- Collaborated with team members to streamline workflow and improve service efficiency.
Education
Associate of Science - Administrative Assistance
Business Institute of Pennsylvania/ Laural
Meadville, PA03-2003
High School Diploma -
Homer Center Jr & Sr High School
Homer City, PA06-1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
- Issue resolution
Timeline
Cashier
Walmart
09.2024 - 01.2026
Customer Service Representative
Creps
10.2023 - 12.2023
Food Service Worker
Indian Haven
05.2023 - 10.2024
Associate of Science - Administrative Assistance
Business Institute of Pennsylvania/ Laural
High School Diploma -
Homer Center Jr & Sr High School