Jennifer Zeller
Albany,OR
Summary
Dynamic detail-oriented office manager with proven organizational skills. Adept at streamlining operations and managing schedules to enhance productivity and efficiency. I have a strong background in managing office operations and enhancing administrative efficiency.
Overview
25
25
years of professional experience
Work History
Office Manager
Trade Pro Electric, LLC
Albany, Or
11.2022 - Current
- Streamlined office operations to enhance workflow efficiency and reduce administrative bottlenecks.
- Managed the schedule and coordination of appointments for the team and owner, ensuring optimal time management.
- Implemented filing and record-keeping systems, improving document organization, speed and accuracy.
- Overseen all invoicing and billing processes, maintaining supplies necessary for daily operations without interruption.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Managed payroll processing for 10 employees, ensuring compliance with federal and state regulations.
- Oversaw year-end activities including W-2 preparation and distribution, improving accuracy in reporting.
- Coordinated timely delivery of running parts to technicians, ensuring minimal downtime in repair processes.
- Streamlined office procedures, improving efficiency in daily operations.
- Maintained confidential files and documents, ensuring data integrity and security.
Assistant, Supply Chain Planning & Logistics
ATI
Millersburg, OR
04.2014 - 10.2019
- Government clearance to obtain classified information as needed
- Create multiple production travelers per department as requested
- Information hub for multiple departments
- Created procedures and "how to" manuals, i.e, standard work on each process of my position.
- Developed and streamlined duties to take on more work.
- Secretary/Liaison for LOTO (lock out, tag out program)
- Developed multiple reports for planners as needed
- Worked closely with Quality Control to ensure sample labels and material matched for inspection.
- Schedule each traveler to complete within its specific time frame to ensure deadlines were met
Real Estate Loan Officer
Central Willamette Community Credit Union
Albany, Or
01.2001 - 05.2012
- Processed mortgage loan requests over the phone and in office
- Assistant Branch Manager overseeing 15+ employees
- Counting and verifying weekly cash drops from couriers
- Created and updated procedures as needed.
Education
Associate of Science - Criminal Justice
Linn Benton Community College
Albany, Or 06-2014
Skills
- Customer service
- Office management
- Organizational skills
- Works well under pressure
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Effective multitasking
- Able to make quick judgment calls as needed
- Fast paced learner with little to no oversight needed
Accomplishments
- Dale Carnegie Graduate with Outstanding Performance Award
Timeline
Office Manager
Trade Pro Electric, LLC
11.2022 - Current
Assistant, Supply Chain Planning & Logistics
ATI
04.2014 - 10.2019
Real Estate Loan Officer
Central Willamette Community Credit Union
01.2001 - 05.2012
Associate of Science - Criminal Justice
Linn Benton Community College