Jennifer Vazquez
Sacramento,CA
Summary
A strong, determined, independent worker with the ability to adapt to any and all environments, no matter the difficulties. An open-minded leader with the ability to not only understand, but listen, work hard, find solutions, and take initiative. not only in Independency but for those around in the objective of team effort and team success. able to perform and finish the task, always open to new ideas and collaborations for process improvement.
Overview
7
7
years of professional experience
Work History
Waitress
Alamar
Sacramento, CA
05.2024 - Current
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Bussed tables as needed during peak hours.
- Assisted in seating guests at tables or booths.
Armed Security Officer
Brinks Incorpated
Sacramento, CA
09.2022 - 07.2023
- Safeguarding Assets: Ensure the safe transport of cash, valuables, and sensitive materials from one location to another.
- Conducting Security Checks: Perform thorough inspections of the vehicle and cargo before departure to identify any security risks or breaches.
- Monitoring: Maintain vigilance during transport, monitoring surroundings for any potential threats or suspicious activities.
- Emergency Response: Act swiftly in the event of an emergency, including robberies or threats, using appropriate protocols to protect personnel and assets.
- Documentation: Accurately log all relevant details regarding routes, stops, and any incidents that occur during transport.
- Customer Interaction: Provide professional service to clients during pickups and deliveries, ensuring a positive experience while maintaining security protocols.
Office Representative
FEDEX Office
Rocklin
02.2021 - 04.2022
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
Customer Service Representative
AmeriGas Propane
Rocklin
11.2019 - 08.2021
- Determine the probable nature of each call by listening carefully, researching customer records and asking for clarification
- Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer's understanding
- Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs
Behavioral Technician
Autism Learning Partners
Merced
11.2019 - 06.2020
- Learn directly from Board of Certified Behavior Analysts hot to provide therapy to children and families in need of support
- Visit our client's homes where you'll follow and use the plans from the Board of Behavioral Analyst's used to create and supervise behavior intervention plans
- Teach communication skills, social skills, self-help skills, and play skills through Applied Behavior Analysis Principles
Customer Service/Sales Representative
AutoZone
Sacramento
02.2018 - 06.2020
- Answered questions about store polocies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Mentored new team members on sales software system operations
- Worked closely with the shift manager to solve problems and handle customer concerns
- Tallied cash drawers at the beginning and end of each work shift
Education
Diploma -
Laguna Creek High School
Elk Grove05.2017
Skills
- Communication Skills
- Time management
- Adaptability
- Leadership
- Collaboration and teamwork
- Complex problem solving
- Creativity
- Critical thinking
- Bilingual (Spanish)
References
- Maria, Dockery, (916) 718-5220, Fedex Office
- Meghan Sullivan, (916)217-0441, Brinks Inc.
- Adriana Lough, (209) 949-1261, Alamar
Languages
Spanish
Professional
References
References available upon request.
Timeline
Waitress
Alamar
05.2024 - Current
Armed Security Officer
Brinks Incorpated
09.2022 - 07.2023
Office Representative
FEDEX Office
02.2021 - 04.2022
Customer Service Representative
AmeriGas Propane
11.2019 - 08.2021
Behavioral Technician
Autism Learning Partners
11.2019 - 06.2020
Customer Service/Sales Representative
AutoZone
02.2018 - 06.2020
Diploma -
Laguna Creek High School
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