JENNIFER ANN PATAWARAN
Daly City,CA
Summary
Personable Supply Technician and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.
Overview
32
32
years of professional experience
Work History
Supply Technician
FSS/FSVL – Vandenberg Lodge
09.2022 - 09.2023
- Assist in planning, managing and directing Lodging operations
- Efficient in dealing with merchandising, selling, stocking, promoting and reordering inventory to maintain par levels
- Managing expendable and non-expendable Lodging supply equipment through stock control, requisitioning, delivery and inventory control
- Analyze factors such as usage rates, inventory, seasonal demands, prices and program changes to determine stock levels and volume
- Assist in maintaining Safety Data Sheets (SDS) on all stocked chemical solutions
- Supporting in maintaining security of high value items subject to pilferage and conducting 100% inventory counts to maintain accountability
- Demonstrate ability to apply basic analytical methods and techniques to resolve supply problems and deviations from normal supply management procedures and program requirements
- Assist in ensuring that transactions are properly reconciled, recorded and accounted for to provide for reliable financial and statistical reports, and to maintain accountability over assets
- Maintain & Manage 8 Lodging Vehicles
- Handling of corporate credit card with $15,000 credit limit
Custodial Worker Lead
FSS/FSVL – Vandenberg Lodge
05.2022 - 09.2022
- Lead 3 or more Housekeeping staff daily
- Conducted detailed inspections of rooms, serviced areas and determined any needs for repairs or replacements of furniture or equipment
- Assisted in re-training employees
- Maintained inventory of small equipment and supplies for use in daily housekeeping activities
- Planned sequence of work and workload distribution among custodial workers to accomplish work in timely manner and that work meets Air Force Standard regulations.
Custodial Worker
Vandenberg Lodge
01.2022 - 05.2022
- Cleaned assigned rooms and areas on daily basis
- Duties includes: making beds, changing linens, mopping, vacuuming, dusting, polishing and replenishing supplies in compliance with Air Force Standards.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
Administration Officer/Production Assistant
ABS-CBN International
10.2012 - 08.2020
- Managed daily administrative operations of TV, film and digital department – including production schedule and supply inventory
- Maintained department events calendar, scheduled appointments and meeting room bookings
- Organized filing system for important and classified company documents and correspondence
- Managed department office supplies and materials
- Resolved customer concerns and assisted employees in regards to customer complaints/issues
- Prepared reports and presentations daily
- Arranged travel and accommodations
- Handling of corporate credit card worth $25,000
- Prepared and replenished per diem and petty cash
- Operated video tape recording and audio capture equipment during production
- Maintained audio/video library and archives
- Assisted in a departmental and company-wide projects and events
- Approving of timesheets for payroll
Media Content Librarian/Production Assistant
ABS-CBN International
10.2008 - 10.2012
- Improved and implemented management system for media and file archives
- Managed digital drives and servers
- Performed daily administrative operations for production department including travel booking and vendor relations
- Maintained department schedule and calendars
- Assisted in all departmental and company-wide special projects and events
- Operated video tape recording and audio capture equipment during production
- Maintained audio/video library and archives.
Broadcast Traffic Supervisor
ABS-CBN International
09.2005 - 10.2008
- Supervised the general operations and performance of the traffic department – ensured work flow efficiency
- Trained and supervised junior staff
- Liaised between traffic department and all other internal departments within the company
- Encoded confirmation, revision and cancellation of broadcast orders of Account Executives
- Prepared program logs and gave necessary directives for each Affiliates Station
- Maintained telecast orders and generated certificate of performance for billing
- Assured Broadcast quality of materials
- Managed the schedule and insertion of commercials
- Provided updates to Sales and Sales Support regarding broadcast order status
- Prepared regular reports on expenses and office budgets.
TV Traffic Coordinator
ABS-CBN International
01.2000 - 09.2005
- Encoded confirmation, revision and cancellation of broadcast orders of Account Executives
- Prepared program logs and gave necessary directives for each Affiliates Station
- Managed spot airing with log maintenance
- Maintained broadcast quality of materials
- Managed the schedule and insertion of commercials
- Maintained telecast orders and generated certificate of performance for billing.
Accounting Clerk
ABS-CBN International
02.1999 - 01.2000
- Processed and posted check/credit card payments from DTH subscribers
- De-authorized subscribers with delinquent accounts
- Approved and processed Outright Purchased of Customer Service
- Resolved billing inquiries
- Generated and printed Statement of Account of DTH and LDD subscribers
- Reviewed, tagged and posted Statement of Account.
Customer Service Representative
ABS-CBN International
11.1997 - 02.1999
- Answered phone inquiries regarding Direct to Home Satellite and other products
- Accepted subscription payments and phone charge orders
- Handled customer requests and complaints and resolved billing inquiries
- Trained new Customer Service Representatives.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Sales Clerk
Goldilocks Bakeshop
04.1994 - 11.1997
- Assisted customers with their orders
- Answered customer questions about food ingredients, cake designs andother aspects of the baked good
- Arranged caked, rolls and other baked goods in display cases, shelves andcounters
- Operated cash registers and credit card machine.
Mail Sorter
Zipcoders
11.1991 - 07.1992
- Sorted and distributed incoming mail, prepared outgoing mail
- Performed other office duties as assigned.
Office Clerk
American Legion Auxiliary
06.1991 - 11.1991
- Sorted and distributed incoming mail and prepared outgoing mail
- Maintained, filed and recorded mail so they remained updated andeasily accessible
- Performed other office duties as assigned.
Education
Bachelor of Science - Dentistry
Centro Escolar University
Skills
- Google Suite
- Zoom
- Time Management
- MSDS Database Knowledge
- Work Orders
- Words, Excel, Powerpoint experience
- Clerical Support
- Problem-Solving
- Active Listening
- Data Entry
- Teamwork and Collaboration
Timeline
Supply Technician
FSS/FSVL – Vandenberg Lodge
09.2022 - 09.2023
Custodial Worker Lead
FSS/FSVL – Vandenberg Lodge
05.2022 - 09.2022
Custodial Worker
Vandenberg Lodge
01.2022 - 05.2022
Administration Officer/Production Assistant
ABS-CBN International
10.2012 - 08.2020
Media Content Librarian/Production Assistant
ABS-CBN International
10.2008 - 10.2012
Broadcast Traffic Supervisor
ABS-CBN International
09.2005 - 10.2008
TV Traffic Coordinator
ABS-CBN International
01.2000 - 09.2005
Accounting Clerk
ABS-CBN International
02.1999 - 01.2000
Customer Service Representative
ABS-CBN International
11.1997 - 02.1999
Sales Clerk
Goldilocks Bakeshop
04.1994 - 11.1997
Mail Sorter
Zipcoders
11.1991 - 07.1992
Office Clerk
American Legion Auxiliary
06.1991 - 11.1991
Bachelor of Science - Dentistry
Centro Escolar University
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