Jennifer Cao
Henderson,NV
Summary
Bartender and mixologist specializing in crafting high-quality cocktails using local ingredients. Dedicated to providing engaging customer service and fostering memorable guest experiences. Proven ability to maintain an organized bar environment while efficiently managing cash transactions and adhering to responsible service regulations.
Overview
2
2
Languages
1
1
Certification
16
16
years of professional experience
Work History
Bartender
Wynn Las Vegas
Las Vegas, Nevada
04.2024 - Current
- Served a variety of cocktails to create memorable experiences for guests.
- Ensured tidiness and organization of bar area to enhance overall ambiance.
- Delivered exceptional service through effective communication with patrons.
- Accurately processed cash transactions, facilitating efficient service.
- Promoted safe environments by enforcing responsible alcohol consumption policies.
Bartender
Caesars Palace
Las Vegas, Nevada
10.2023 - 11.2024
- Crafted and served diverse cocktails and beverages customized to guest preferences, enhancing overall satisfaction.
- Ensured proper identification before serving alcoholic beverages in compliance with regulations.
- Executed customer payment processing through point-of-sale systems, managing credit, debit, and gift certificates accurately.
- Addressed clientele inquiries swiftly, ensuring a positive customer experience.
Bartender
Top Of The World, The Stratosphere
Las Vegas, Nevada
07.2018 - 11.2023
- Oversaw bar and lounge operations, maintaining regulatory compliance and accurate inventory.
- Created unique cocktail menu to elevate guest satisfaction.
- Efficiently prepared drinks while processing customer payments during service.
- Showcased strong customer relations skills to enhance overall guest experience.
Waitress, Food Server
Pho Lam Son
Orange County, California
11.2010 - 06.2018
- Provided exceptional customer service, significantly enhancing overall guest dining experiences.
- Displayed enthusiasm for menu items, effectively responding to inquiries and recommending suitable selections.
- Coordinated service for multiple tables, enhancing prompt delivery and maintaining quality standards.
- Sustained cleanliness and organization within dining area throughout shifts.
Education
Some College (No Degree) - Biochemistry
California State University of Long Beach
Long Beach, CaliforniaSkills
- Cocktail preparation
- Mixology expertise
- Payment processing
- Cash handling
- Inventory management
- Customer service
- Team collaboration
Certification
Bartenders Union Pour Card 2019, Techniques of Alcohol Management 2022, Non-Gaming Sheriffs Card 2022, Food Handler Safety Training Card 2019
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Bartender
Wynn Las Vegas
04.2024 - Current
Bartender
Caesars Palace
10.2023 - 11.2024
Bartender
Top Of The World, The Stratosphere
07.2018 - 11.2023
Waitress, Food Server
Pho Lam Son
11.2010 - 06.2018
Some College (No Degree) - Biochemistry
California State University of Long Beach