Jennifer "J.J" Greer
Twentynine Palms,California
Summary
Dynamic healthcare professional with extensive experience at Morongo Basin Health District, excelling in patient care and clinical operations. Proven ability to train and supervise medical staff while ensuring compliance with regulations. Skilled in medical billing and coding, with strong critical thinking and communication skills to enhance team performance and patient outcomes.
Overview
16
16
years of professional experience
Work History
Clinic Supervisor
Morongo Basin Health District
Twentynine Palms, CA
04.2023 - Current
- Manage a team of healthcare professionals, including hiring, training, and performance evaluations.
- Collaborate with multi-disciplinary staff to improve overall patient care and response times.
- Conduct periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Participate in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Ensure clinic compliance with federal, state, and local healthcare regulations.
- Facilitate continuing education and professional development opportunities for staff.
- Supervise medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Provide training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Build work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Direct daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
Lead Certified Medical Assistant/Lab Liaison
Desert Oasis Healthcare
Yucca, California
02.2013 - 04.2023
- Working alongside Physicians, nurses, and other healthcare professionals providing medical assistance in an urgent care environment
- Responsible for assisting with the responsibilities pertaining to the lab services to ensure compliance with Federal, State and organizational regulations and standards
- Facilitate training and serve as a resource for departmental staff as it pertains to lab services
- Record medical histories
- Measure and record patient viral signs
- Prepare patients for examination
- Assist Physicians during examination
- Collect laboratory specimens
- Perform laboratory tests
- Phlebotomy
- Wound Care and applying or replacing dressings
- Administer Electrocardiograms
- Process prescriptions and refills
- Prepare and administer medications and injections
- Explain treatment procedures to patients
- Instruct patients about medications and special diets
- Administer COVID test in drive-up setting
- Mentor new hires and medical assistant/nursing students
- Supervise Medical Assistants
Wound Care Specialist/Vascular Lab Scheduler
Imaging
Palm Springs, California
07.2011 - 01.2013
- Scheduling of all radiology imaging for Vascular Lab and providing wound care after imaging exams
- Responsibilities consist of the following:
- Wound care-Applying /reapplying dressings
- Applying Unna Boots
- Scheduling patients for exams
- Obtaining prior authorizations for patients exams
- Perform insurance verifications
Medical Coder
Heart Institute Medical Center
Indio, CA
09.2010 - 07.2011
- Observed and enforced all ICD-10-CM coding rules and regulations
- Verified complete file information and documentation to substantiate code assignment
- Drafted accurate and grammatically correct medical necessity and coding appeals
- Monitored files to verify accurate data entry and processing through billing system
- Inquired with physicians to clarify ambiguous codes
- Maintained well-organized and efficient medical records system, quickly filing and retrieving files for clinical team members.
Medical Assistant/ X-ray Tech
Coastal Arthritis & Rheumatism
Jacksonville, NC
03.2009 - 08.2010
- Cleaned, prepared and maintained examination rooms and treatment areas
- Assisted physicians and clinicians with examinations, procedures and vital signs monitoring
- Measured vital signs, including pulse rate, temperature, blood pressure, weight and height
- Provided clinical support for patient care delivery
- Organized, reviewed and forwarded incoming test results to care teams
- Interviewed patients to obtain medical information and document vital signs
- Prepared and administered medications and vaccines to patients
- Administered injections and medications, dressed wounds and collected lab specimens for tests
- Administered IV infusions under Physician supervision
- Performed X-rays
- Answered phone calls and scheduled or followed-up on appointments.
Education
Nursing
University of Miami
Miami, FL1994
Certified Medical Assistant -
Miami Dade Medical College
06.1992
High School Diploma -
Homestead Senior High
06.1989
Skills
- Patient assessments and care
- Medical terminologies
- Documentation and recordkeeping
- Clinical operations
- Patient scheduling
- Vital signs and examinations
- Medical procedures
- Medical billing/coding
- HIPAA compliance
- Prepare treatment rooms
- Patient care
- Training and Supervising Medical Assistants
- Critical Thinking
- Clinical and Operational Judgement
- Medication Administration
- Clear Communication
- Multitasking and Prioritization
- Procedure Assistance
- Diagnostic Testing
- Operating EKG Equipment
- Routine Laboratory Testing
- Telephone triage to prepare patients for telehealth visits
- Wound Care and Irrigation
- Venipuncture and Phlebotomy
- Proper Sterilization Techniques
Timeline
Clinic Supervisor
Morongo Basin Health District
04.2023 - Current
Lead Certified Medical Assistant/Lab Liaison
Desert Oasis Healthcare
02.2013 - 04.2023
Wound Care Specialist/Vascular Lab Scheduler
Imaging
07.2011 - 01.2013
Medical Coder
Heart Institute Medical Center
09.2010 - 07.2011
Medical Assistant/ X-ray Tech
Coastal Arthritis & Rheumatism
03.2009 - 08.2010
Nursing
University of Miami
Certified Medical Assistant -
Miami Dade Medical College
High School Diploma -
Homestead Senior High
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