Jennifer Joy Walker
Mountain House,CA
Summary
Personable Assistant Manager dedicates quality of performance to serving customers to the best of their capability. Detail Oriented and experienced in providing necessary leadership skills in guiding fellow team members. Committed to fostering a community within the occupied workplace.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Joy4Tea
Union City, California
06.2021 - 06.2024
- Multitasked in working both kitchen and barista duties throughout opening to closing
- Customer Satisfaction was heavily prioritized as reflected in completing orders in a timely manner and maintaining consistency in quality
- Effectively collaborated with other employees in times of overcoming pressure during rush hours
- Conducted interviews with applicants at best interest and performed entree performance evaluations based off work efficiency
- Displayed leadership in providing training sessions with new employees during their first two weeks
- Monitored employees' time usage and completion of designated tasks depending on the day of the week
- Contributed to developing online marketing in promoting menu items to boast revenue, assisting in video production within configuring media on such platforms
- Organized store inventory on a weekly basis, preventing the exhaustion of product supply
Education
Bachelor of Science - Psychology
Sacramento State University
Sacramento, CA05-2026
High School Diploma -
Mountain House High School
Mountain House, CA06-2022
Skills
- Impactful Customer Service
- Project management abilities
- Employee Training
- Social Media Design
- Team collaboration
- Cleanliness
Affiliations
Mountain House Color Guard
- Attended 3+ rehearsals on a weekly basis in assembling a full brigade performance with marching band for fall competitions
- Received multiple awards in achieving high placement during Regional Championships
- Collaborated as a team working towards improvement and development of choreography
DECA VP of Hospitality
- Participated in regional and state competitive events, providing solutions to judges in given business scenarios
- Held 1 on 1 practice sessions with team members within cluster to prepare for entree written exam and Roleplay Events
- crafted a presentation on fast food chain restaurants within Hospitality and Tourism career Cluster
Timeline
Assistant Manager
Joy4Tea
06.2021 - 06.2024
Bachelor of Science - Psychology
Sacramento State University
High School Diploma -
Mountain House High School
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