Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Jennifer L Brewington

Jennifer L Brewington

15 years of experience in the restaurant industry and 5 years of management experience
Heath,OH
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Results-oriented professional with 15 years of dedicated expertise in the restaurant industry, demonstrating a strong foundation in customer service, team leadership, and operational excellence. Proven track record of success in managing a gas station/convenience store for 5 years, showcasing strategic planning, organizational skills, and a commitment to achieving business objectives. Adept at fostering a positive work environment, optimizing efficiency, and delivering exceptional customer experiences.

Overview

21
21
years of professional experience

Work History

Food Runner/Prep

Lakeside Diner
Buckeye Lake, OH
03.2009 - 01.2024
  • Offered insight into menu items to answer customer questions.
  • Greeted guests with friendliness and professionalism.
  • Assisted servers in setting up tables for guests.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Assisted hostess by answering phones to take reservations or to-go orders.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Ensured compliance with health code regulations related to food storage temperatures.
  • Greeted and welcomed customers as they arrived at the restaurant.

Manager

Starfire Express
Lancaster, OH
05.2003 - 08.2008
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Produced thorough, accurate and timely reports of project activities.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.

Education

BBA - Accounting And Business Management

Colorado Technical University Online, Colorado Springs, CO
03-2019
  • Major in Accounting and Business Management

Associate of Applied Science - Accounting

Colorado Tecnichal University Online, Colorado Springs, CO
06-2017

Skills

  • Dining Room Setup
  • Safe Food Handling
  • Beverage Preparation
  • Menu Memorization
  • Food Delivery
  • Strong Work Ethic
  • Cash Handling
  • Quick Learner
  • Customer Service
  • Effective Multitasking
  • Order Management
  • Issue Resolution
  • Food service
  • Sanitation and food safety
  • Food and beverage orders

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Food Runner/Prep - Lakeside Diner
03.2009 - 01.2024
Manager - Starfire Express
05.2003 - 08.2008
Colorado Technical University Online - BBA, Accounting And Business Management
Colorado Tecnichal University Online - Associate of Applied Science, Accounting

Similar Profiles

CREATE PROFILE
Jennifer L Brewington15 years of experience in the restaurant industry and 5 years of management experience