Summary
Overview
Work History
Education
Skills
Timeline
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Jenniffer Urquia

Rock Hill,SC

Summary

Healthcare Informatics Graduate with over ten years of combined clinical and medical administrative experience. Strong expertise in EHR systems, clinical workflows, data integrity, and health information management. Highly motivated to leverage analytics and health IT solutions to improve patient access, operational efficiency, and quality of care outcomes.

Overview

9
9
years of professional experience

Work History

Patient Service Specialist

Tryon Medical Partners
01.2024 - Current
  • Manage patient scheduling, registration, and insurance verification using Athenahealth EMR.
  • Maintain high data accuracy and regulatory compliance across patient records.
  • Support clinical and administrative teams by improving workflow efficiency and data integrity.
  • Collaborated with healthcare providers to address patient inquiries and concerns effectively.

Clinical Informatics Intern

Northwell Health
01.2023 - 12.2024
  • Completed 100+ hours of informatics research during Graduate School Capstone, analyzing drivers of hospital readmissions.
  • Collaborated with informatics leadership to support quality improvement and outcome-based initiatives.
  • Assisted in patient intake processes, ensuring accuracy and efficiency in data collection.

Patient Care Associate

Glen Cove Hospital: Northwell Health
08.2016 - 09.2023
  • Document patient care, vital signs, and observations in real time within EMR systems.
  • Partner with nursing staff and providers to ensure accurate documentation and patient safety.
  • Provided direct patient care, ensuring comfort and safety during medical procedures.

Education

Master of Science - Healthcare Informatics

Adelphi University
Garden City, NY
12.2024

Bachelor of Science - Science Technology

Farmingdale State College
Farmingdale, NY
05.2021

High School Diploma -

Locust Valley High School
Locust Valley, NY
06-2016

Skills

  • Electronic Health Records (Athenahealth, NextGen, Sunrise)
  • Medical terminology
  • Conflict resolution
  • Clinical Informatics
  • Health Information Systems
  • Data Analytics & Reporting
  • Workflow Optimization
  • HIPAA Compliance
  • Data Visualization
  • End-User Support & Training
  • Cross-Functional Collaboration
  • Bilingual Fluency

Timeline

Patient Service Specialist

Tryon Medical Partners
01.2024 - Current

Clinical Informatics Intern

Northwell Health
01.2023 - 12.2024

Patient Care Associate

Glen Cove Hospital: Northwell Health
08.2016 - 09.2023

Bachelor of Science - Science Technology

Farmingdale State College

Master of Science - Healthcare Informatics

Adelphi University

High School Diploma -

Locust Valley High School
Jenniffer Urquia