JENNISE VARGAS
North Bergen
Summary
- Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet their goals.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
General Plumbing Supply
09.2024 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
Concierge
The Bristal Assisted Living
01.2023 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Addressed medical inquiries with timely and professional responses via phone, email, and in-person interactions
- Maintained a high level of professionalism and discretion when dealing with guests and staff
- Uphold medical policies and procedures by providing a high level of customer service
- Created a welcoming and comfortable environment for guests and staff
Sales Associate
Aldo
03.2022 - 12.2022
- Creative problem solving and decision making when dealing with customers
- Deep knowledge in inventory
- Leadership experience
Lifeguard
American Dream Nickelodeon Dreamworks Water Parks
12.2020 - 08.2021
- Extra high end training of lifeguarding, while being provided with multiple different training of waterpark ride equipment
- Extra diverse customer service experience while managing to be one to one first responder
Lifeguard
Pleasure Pools & Spa Management
05.2019 - 09.2019
- Served as a lifeguard in a private pool
- Providing monitoring, rule enforcement, rescue and customer service to users and birthday parties
- Ensured pool rules were followed by adults and minors with complaints
- Commended by supervisor for interpersonal skills
- Was in charge of cleaning the pool water and area while making sure the water was clean and safe for guests
Education
Graduate Certificate - EMT
RJW Barnabas Health
06-2025
High School Diploma -
North Bergen High School
North Bergen, NJ06-2022
Skills
- Strong Work Ethic
- Bilingual
- Telephone Etiquette
- Effective Problem Solving
- Excellent Multitasking
- Customer Service
- Time Management
- Organization
- Patience
- Team Work
- Creative
- Active Listening
Timeline
Receptionist Administrator
General Plumbing Supply
09.2024 - Current
Concierge
The Bristal Assisted Living
01.2023 - Current
Sales Associate
Aldo
03.2022 - 12.2022
Lifeguard
American Dream Nickelodeon Dreamworks Water Parks
12.2020 - 08.2021
Lifeguard
Pleasure Pools & Spa Management
05.2019 - 09.2019
Graduate Certificate - EMT
RJW Barnabas Health
High School Diploma -
North Bergen High School
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