Jennifer Armenta Lemus
Visalia,CA
Summary
I am someone who has high expectations for my results, I take the time to continue learning even though it is not a direct requirement of the job. I am not an individual who needs to be micromanaged. Rather, when given a specific task, I can figure out the best ways to solve the problem in an autonomous manner.
Overview
1
1
Language
8
8
years of professional experience
Work History
Office Administrator/ Call Center Agent
The Joint Chiropractic
Visalia
04.2023 - Current
- Manage daily office operations, coordinate administrative tasks, and support staff to keep the workplace running efficiently. Answered incoming calls and made outbound calls promptly to address customer inquiries. Listened to customer needs and resolved basic problems or complaints effectively. Record customer details and call notes in a computer database. Share clear facts about company products, services, or policies.
Sales Associate
JCPenney
Visalia, CA
08.2021 - 03.2023
- Coordinate and oversee the timely execution of sign set-up and removal for the entire store. Ensure that all policies, procedures, and standards are understood and followed. Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment. Attend to customer service needs in a friendly and helpful manner when approached.
Cashier/Customer Service Associate
Sears
Visalia, CA
05.2018 - 01.2020
- My primary role was to assist customers in the in-store check-out process. My responsibilities are to handle cash, credit or check transactions with customers. Scan goods and collect payments, issue change, receipts, refunds, or tickets. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Education
Associate of Science -
College of The Sequoias
Visalia, CASkills
- Effective cash handler with broad experience in the field of managing cash transactions looking for growth opportunities
- Operated cash registers, receiving and processing funds, and scanning and packing merchandise
- Resourceful team player who builds trusting relationships with customers and colleagues
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Innovative problem-solver who can generate workable solutions to resolve complaints
- Fluent in English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Office Administrator/ Call Center Agent
The Joint Chiropractic
04.2023 - Current
Sales Associate
JCPenney
08.2021 - 03.2023
Cashier/Customer Service Associate
Sears
05.2018 - 01.2020
Associate of Science -
College of The Sequoias