Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jenny Chow

Ashburn,VA

Summary

Customer-oriented, strategic-thinking professional with over 20+ years of experience in building relationships, cultivating partnerships and growing top accounts. Strong access and reimbursement knowledge with expertise in launching new products. Extensive track record of numerous professional success in highly clinical environment- multiple national awards winner.

Overview

26
26
years of professional experience

Work History

Senior Executive Biologic Sales Specialist

AstraZeneca
Arlington, VA
09.2017 - Current
  • Successful product launches in respiratory biologic, transforming the treatment of severe asthma
  • Account management of target offices: IDN, infusion centers, and key accounts in the Mid-Atlantic. High level of territory planning and successful strategy execution. Collaborated with sales teams and reimbursement mangers to understand patient pathways to access
  • Educated customers on buy and bill process, prior authorization & appeal requirements, HUB support, and patient assistance program offerings
  • Experienced with products dispensed by specialty pharmacy, PBM and Part D coverage
  • Nominated by manager for two access leadership roles- FIT (field input team), a liaison between brand/market access and district/region/nation
  • Developed, implemented and expanded site of care options for providers to augment patient access to approved products
  • Excellent grasp in various systems including HUB TAR & SP TAR reports, SOB and MMIT which are used to understand and pull through the patient from start through fulfillment
  • Expert knowledge on formulary access, benefit designs, and local payers
  • Self learning: ACTO and FRM Prep program modules
  • Developed manage care scenarios & training videos for field sales
  • #13 COE rank (150 representatives) first year of Fasenra launch 2018; Top 20% Nation 2019; Top 12% Nation 2021
  • Promoted to Senior Executive Sales Specialist; highest band level 2021
  • #13 COE rank (180 representatives) first year of Tezspire launch 2022
  • “Exceptional Contribution” 2022 & 2023
  • Received National Humble Award 2023- voted by my peers
  • Access Strategy Rotation for Tezspire Brand Team 2024

Account Manager

Otsuka Pharmaceuticals
Arlington, VA
01.2013 - 08.2017
  • Launched atypical antipsychotic long acting injectable therapy for schizophrenia to psychiatrists, hospitals, and mental health clinics
  • Solo territory employing account management skills and market analysis
  • Education of key players of payer landscape and enrollment process
  • Implemented tactics in offices to ensure successful referral process
  • #3 Region (29 representatives) 2013
  • #5 Region (43 representatives) 2015
  • #3 Nation (257 representatives); Leader’s Award (top 10% Nation) 2016
  • #10 in Region (25 representatives); #35 Nation (205 representatives) 2017

Therapeutic Specialist

Sunovion Pharmaceuticals Inc.
Fairfax, VA
07.2011 - 08.2012
  • Promote, distribute, and sell Sunovion’s line of respiratory products across Allergy, Pulmonary, Otolaryngology, and primary care offices
  • Top 10% Nation (363 representatives) within first year on territory

Senior Specialty Representative

Merck Sharp & Dohme
Fairfax, VA
09.1998 - 03.2010

Cholesterol Management Sales Force

Senior Specialty Representative

  • Implement early awareness and acceptance of cardiovascular products with key thought leaders
  • Routinely collaborate with other sales force within Merck (vaccine, hospital, and Schering Plough) to ensure an unified approach to local geographies’ business needs
  • Vice President's Award: #2 Nation (200 representatives) 2009
  • Promoted to Senior Specialty Representative 2005
  • Promoted to Specialty Representative in Northern Virginia 2004
  • Successful launch of Vioxx; achieved market share and growth greater than both national and regional averages for 5 years
  • District mentor and regional trainer 2000-2004
  • Nominated to represent District in the Regional Diversity Action Committee 2000-2003
  • Promoted to Senior Representative in just three years with Merck 2002
  • Vice President’s Award, most prestigious sales award, top 10% Nation 2001

Education

Bachelor of Science - McIntire School of Commerce

University of Virginia
Charlottesville, VA

Skills

  • Complex problem resolution
  • Patient and customer focus
  • Access & reimbursement
  • Buy & bill experience
  • Medicare & Medicaid acumen
  • Specialty pharmacy & distributor
  • Strong collaboration with reimbursement managers & working with HUB support to maximize pull through
  • Account management
  • Product launch experience
  • Mentoring & leadership

Languages

Chinese (Mandarin)
Native/ Bilingual

Interests

  • Women in leadership
  • Inclusion & diversity
  • Avid baseball fan
  • Workout enthusiast

Timeline

Senior Executive Biologic Sales Specialist

AstraZeneca
09.2017 - Current

Account Manager

Otsuka Pharmaceuticals
01.2013 - 08.2017

Therapeutic Specialist

Sunovion Pharmaceuticals Inc.
07.2011 - 08.2012

Senior Specialty Representative

Merck Sharp & Dohme
09.1998 - 03.2010

Bachelor of Science - McIntire School of Commerce

University of Virginia
Jenny Chow