Jenny Del Rio
Berwyn,IL
Summary
Efficient Referral Coordinator experience of increasing responsibility in the health industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes.
Dynamic referral coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Referral Coordinator
JenCare Senior Medical Center
01.2022 - Current
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Processed referral requests from patients, doctors and other health care professionals.
- Process surgery/procedures, pain injections, durable medical equipment, radiation therapy, opthalmology, hematology oncology, orders with in network providers.
Pharmacy Technician
JenCare Senior Medical Center
03.2022 - 01.2024
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Shift Leader
Walgreens Boots Alliance
02.2020 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Education
State License - Pharmacy
Morton College
Cicero, IL05-2022
High School Diploma -
Morton High School
Berwyn, IL05-2021
Skills
- Insurance precertification processes
- Appointment scheduling
- Medical terminology
- Insurance verification
- HIPAA regulations
- EMS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
JenCare Senior Medical Center
03.2022 - 01.2024
Referral Coordinator
JenCare Senior Medical Center
01.2022 - Current
Shift Leader
Walgreens Boots Alliance
02.2020 - 01.2022
State License - Pharmacy
Morton College
High School Diploma -
Morton High School
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