Summary
Overview
Work History
Education
Skills
References
Timeline
CustomerServiceRepresentative
Jenny Eatmon

Jenny Eatmon

Knightdale,Nc

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

29
29
years of professional experience

Work History

Customer Service Representative

Adams Plumbing Service
03.2013 - 07.2024
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained up-to-date knowledge of product and service changes.

HEAD MAID

Molly maids
05.1995 - 02.2005
  • Thoroughly cleaned and sanitized bathrooms, kitchens, living rooms, bedrooms, and other areas of the home
  • Delivered exceptional attention to detail while performing routine cleaning duties in high-traffic areas of the property
  • Cleaned windows, glass partitions and mirrors using soapy water and surface cleaner
  • Dusted picture frames and wall hangings with microfiber cloths
  • Developed effective strategies for maintaining a hygienic environment within the home
  • Disinfected and mopped bathrooms to maintain sanitary and clean conditions
  • Efficiently completed daily tasks such as dusting, vacuuming carpets and rugs, washing windows, and polishing furniture
  • Performed deep-cleaning tasks including shampooing carpets and upholstery, mopping floors, scrubbing tubs and showers and sinks
  • Provided superior customer service by promptly responding to requests from guests or homeowners
  • Exhibited strong interpersonal skills when interacting with guests or homeowners in a professional manner
  • Confidently operated various types of equipment such as vacuum cleaners and floor buffers
  • Maintained a safe working environment by following safety protocols when using hazardous cleaning materials
  • Swept, scrubbed and polished floors with brooms, mops and powered waxing and scrubbing machines
  • Utilized problem-solving skills to address challenging situations when they arose.

Education

ASSOCIATE DEGREE IN MEDICAL BILLING AND CODING CANDIDATE - undefined

Ultimate medical academy
Clearwater, FL
10.2025

Skills

  • Paperwork Processing
  • Account updating
  • Call Management
  • Appointment Scheduling
  • Data Collection
  • Call triaging
  • Document Control
  • Quality Assurance Controls
  • Client Relations
  • Call center experience
  • Live chat support
  • Complex Problem-Solving

References

References available upon request

Timeline

Customer Service Representative

Adams Plumbing Service
03.2013 - 07.2024

HEAD MAID

Molly maids
05.1995 - 02.2005

ASSOCIATE DEGREE IN MEDICAL BILLING AND CODING CANDIDATE - undefined

Ultimate medical academy

Similar Profiles

CREATE PROFILE
Jenny Eatmon