Hi, I’m
Jared Bass
Melbourne,FL
Summary
Motivated Technician with approximately 6 years of experience with exceptional interpersonal and technical skills. Has obtained a Bachelor of Science Degree in Computer and Information Science with a focus in Cyber and Network Security. Experienced in advanced networking, network security, programming protocols. Expert with Windows, PowerShell, Windows AD/DS, and web design.
Overview
7
years of professional experience
1
Certification
Work History
WWTS (Northrop Grumman Contractor)Melbourne, FL
PC Network Technician
03.2022 - Current
Job overview
- Team Lead responsible for escalations, assigning tickets, and PC deployment.
- Mentoring and training new hired technicians and ensuring advanced knowledge is distributed.
- Configured networks for smooth, reliable operation to meet business SLA and objectives for Northrop Grumman Corporation.
- Extensive work with software and hardware troubleshooting for desktops, laptops, and network equipment.
- Used Service Now ticketing system to manage and process incidents, tasks, and requests.
- Created Standard Operating Procedures to help technicians to find solutions to common issues to increase productivity.
Dr. Hani Agrama’s OfficeMelbourne, FL
Network Administrator
11.2016 - 03.2022
Job overview
- Centrally managed and monitored firewall and event logs
- Troubleshot and repaired networking issues and hardware malfunctions
- Installed, configured, and supported local area network (LAN) and Internet system.
- Demonstrated high attention to detail, organization, and management of multiple tasks and projects simultaneously.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Planned, coordinated and implemented network security measures.
Atlantic Business SystemsMelbourne, FL
Help Desk Engineer
11.2021 - 02.2022
Job overview
- Provided support for multiple clients remotely and on-site as required.
- Software\hardware troubleshooting for complex proprietary computer systems.
- Network equipment installation, maintenance, trouble shooting and tracing cables.
- Active Directory user management and assigning application access, security roles and permission changes.
- Assisted the Senior System Administrator on network/server failures and restoration.
Education
ECPI UniversityFL
Bachelor of Science from Computer And Information Sciences
01.2020
University Overview
- 3.5 GPA
Eastern Florida State CollegeCocoa, FL
Associate of Science from Computer And Network Systems Technology
05.2017
University Overview
- 3.6 GPA
Skills
- Switches and Routers
- User Support and Training
- Network Configuration
- Hardware and Software Management and Installation
- Technical Troubleshooting
- Quick Learner
- Interpersonal Relationship Skills
- Self Motivated
- Leadership
- Extensive knowledge in Microsoft Office applications, packet tracer, Wireshark, Windows Server Manager, VMware, and Hypervisor
Certification
- HP Certification
- Dell Certification
- Completed CompTIA Security+ course certification pending
Timeline
PC Network Technician
WWTS (Northrop Grumman Contractor)
03.2022 - Current
Help Desk Engineer
Atlantic Business Systems
11.2021 - 02.2022
Network Administrator
Dr. Hani Agrama’s Office
11.2016 - 03.2022
ECPI University
Bachelor of Science from Computer And Information Sciences
Eastern Florida State College
Associate of Science from Computer And Network Systems Technology