Jenny Keffer
Sales & Account Management
Costa Mesa,CA
Summary
Highly-motivated Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support. An engaging personality committed to exceeding goals, working closely with coworkers and closing sales quickly. Energetic and detail-oriented. Eager to bring value to medi USA team in an Assistant Sales Marketing Rep.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Senior Sales Representative
Fresh Farms E-liquid, LLC
Fountain Valley, CA
07.2019 - 03.2020
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Consulted with C-Level executives in Vape Industry to establish new business partnerships through exploratory and informative meetings focused on value and benefits.
- Became overall sales leader by surpassing sales goals by 200% across multiple platforms.
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Sales Manager
Student Education Center
Costa Mesa, CA
01.2018 - 07.2019
- Developed and implemented comprehensive salesperson training program.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Created and launched new online marketing strategies, resulting in 48% sales increase.
- Supervised sales team of 16 people, stepping in to support employees and deliver smooth sales processes for clients.
- Resolved customer issues quickly and managed over 10,500 accounts to increase sales and meet quotas.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Representative
Auto Repair Protection Services
Costa Mesa, CA
07.2016 - 01.2018
- Developed and delivered engaging sales presentations to convey product benefits.
- Cold-called leads and closed 170 sales over first 3 month period.
- Sold over $1.3M of used car warranties, increasing department revenue and exceeding sales goals.
- Trained and mentored 20+ new sales representatives.
Customer Service Representative
Fry Steel Co.
Santa Fe Springs, CA
05.2012 - 07.2016
- Performed primary customer support to internal and external customers in fast-paced environment.
- Answered constant flow of customer calls with up to 15 calls in queue per minute.
- Established new procedure to persuade cancelling customers to stay with company, resulting in 58% decrease in cancellations.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA 01.2008 - 12.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Network development
undefinedQuote
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Timeline
Senior Sales Representative
Fresh Farms E-liquid, LLC
07.2019 - 03.2020
Sales Manager
Student Education Center
01.2018 - 07.2019
Sales Representative
Auto Repair Protection Services
07.2016 - 01.2018
Customer Service Representative
Fry Steel Co.
05.2012 - 07.2016
Bachelor of Science - Kinesiology
California State University - Fullerton
01.2008 - 12.2012
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