Jenny Keffer
Sales & Account Management
Costa Mesa,CA
Summary
Highly-motivated Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support. An engaging personality committed to exceeding goals, working closely with coworkers and closing sales quickly. Energetic and detail-oriented. Eager to bring value to medi USA team in an Assistant Sales Marketing Rep.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Senior Sales Representative
Fresh Farms E-liquid, LLC
Fountain Valley, CA
07.2019 - 03.2020
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Consulted with C-Level executives in Vape Industry to establish new business partnerships through exploratory and informative meetings focused on value and benefits.
- Became overall sales leader by surpassing sales goals by 200% across multiple platforms.
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Sales Manager
Student Education Center
Costa Mesa, CA
01.2018 - 07.2019
- Developed and implemented comprehensive salesperson training program.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Created and launched new online marketing strategies, resulting in 48% sales increase.
- Supervised sales team of 16 people, stepping in to support employees and deliver smooth sales processes for clients.
- Resolved customer issues quickly and managed over 10,500 accounts to increase sales and meet quotas.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Representative
Auto Repair Protection Services
Costa Mesa, CA
07.2016 - 01.2018
- Developed and delivered engaging sales presentations to convey product benefits.
- Cold-called leads and closed 170 sales over first 3 month period.
- Sold over $1.3M of used car warranties, increasing department revenue and exceeding sales goals.
- Trained and mentored 20+ new sales representatives.
Customer Service Representative
Fry Steel Co.
Santa Fe Springs, CA
05.2012 - 07.2016
- Performed primary customer support to internal and external customers in fast-paced environment.
- Answered constant flow of customer calls with up to 15 calls in queue per minute.
- Established new procedure to persuade cancelling customers to stay with company, resulting in 58% decrease in cancellations.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA 01.2008 - 12.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Network development
Staff Management
Sales Training
Brand promotion
Meeting sales goals
Medical terminology knowledge
Client Account management
Teamwork
Outbound Sales Calling
Key Account Holder Relationship Building
Social Media Marketing
Public Speaking
Multitasking abilities
Quote
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Timeline
Senior Sales Representative
Fresh Farms E-liquid, LLC
07.2019 - 03.2020
Sales Manager
Student Education Center
01.2018 - 07.2019
Sales Representative
Auto Repair Protection Services
07.2016 - 01.2018
Customer Service Representative
Fry Steel Co.
05.2012 - 07.2016
Bachelor of Science - Kinesiology
California State University - Fullerton
01.2008 - 12.2012