Jenny Kelly
Forest City,North Carolina
Summary
Flexible, results-oriented Manager offering focused leadership and operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Experienced SHIFT LEAD bringing demonstrated success in developing and motivating strong restaurant teams to assist 75 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Tar Heel Capital
Boone, NC
01.2017 - 10.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Accounts Payable Clerk
A&E Company
Forest City, NC
01.1999 - 08.2001
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Supported management by processing invoices and documents with consistent on-time delivery.
Education
Associate of Arts - Medical Office Assistance
Isothermal Community College
Spindale, NC08.2007
High School Diploma -
Chase High School
Forest City, NC06.1990
Skills
- Food Portion Specification
- Worker Training
- Cooking Procedures
- Work Schedule Creation
Timeline
Restaurant Manager
Tar Heel Capital
01.2017 - 10.2021
Accounts Payable Clerk
A&E Company
01.1999 - 08.2001
Associate of Arts - Medical Office Assistance
Isothermal Community College
High School Diploma -
Chase High School
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