Jenny Ly
Everett,MA
Summary
Sales Associate with a proven track record at Staples, excelling in customer service and teamwork. Recognized for optimizing customer interactions and enhancing overall store efficiency. Skilled in time management and problem-solving, consistently ensuring a clean and organized environment to drive sales and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Staples
Somerville, MA
12.2022 - Current
- Maintained knowledge of current promotions and sales in order to enhance customer engagement.
- Ensuring a clean and organized workspace after every shift.
- Detailed-oriented, ensuring all customers' needs are met and satisfied.
- Trained new employees on how to use the register, its functions, and how to work efficiently.
- Organize and maintain store front, ensuring merchandise is where it should be, and to help promote select items.
- Managed returns, exchanges and refunds in accordance with store policy.
- Team-oriented, working efficiently with other staff members to ensure work productivity remains consistent throughout.
- Optimized customer service interactions, building rapport and loyalty.
Education
Associate of Science - Animation
Bunker Hill Community College
Charlestown, MA05.2026
Skills
- Excellent customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Store opening and closing
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Interests
Weekly bass guitar lessons Weekly workout sessions at a local gym Experimenting with various body types whilst drawing or sketching digitally Watching videos that involve breakdowns of a creative process (doll making, painting, cooking, concept work)
Timeline
Sales Associate
Staples
12.2022 - Current
Associate of Science - Animation
Bunker Hill Community College