Diligent expert with vast experience in medical transcription and administration, aiming for entry-level medical coding position to support team objectives, resolve complex surgical coding issues, and maintain precision and adherence in healthcare coding standards
Overview
23
23
years of professional experience
Work History
KEY CARRIER/SUPERVISOR
TJ Maxx
Derby
01.2023 - Current
Resolved customer issues in a professional manner.
Assisted customers with product selection, location, pricing information, returns and exchanges and special orders as needed.
Identified theft attempts or suspicious behavior in accordance with company policies.
Collaborated with management to determine key tasks and delegate to staff members.
CASHIER
Marshalls
San Diego
01.2018 - 01.2023
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
FRONT DESK RECEPTIONIST
T.E.A.M Chiropractic
San Diego
01.2017 - 01.2018
Prepared patient charts, appointment lists, and cash deposit slips for efficient operations.
Utilized Eclipse system to schedule appointments and log diagnostic codes accurately.
Verified insurance coverage for new patients to ensure eligibility.
Collected deposits, fees, and payments to maintain financial accuracy.
E-COMMERCE LISTER/CUSTOMER RETURNS PROCESSOR
ShoeMetro
San Diego
01.2007 - 01.2017
Conducted marketplace research and managed listings across various department.
Collaborated on listing guideline protocol for product specialists.
Processed refunds and credits efficiently for customer satisfaction.
Utilized multiple e-commerce applications, including Salesforce, Channeladvisor, ASPdotnet, Authorize.net, eBay, and Amazon.
MEDICAL TRANSCRIPTIONIST
National Guard Hospital KAMCC
Riyadh
01.2006 - 01.2007
Prepared memos, medical research, printed health information projects, and call logs.
Organized files and records to streamline administrative processes.
Generated weekly medical reports for nurses and multidisciplinary medical staff.
Handled support tasks, enabling managers to focus on critical responsibilities.
MEDICAL TRANSCRIPTIONIST
Northwest Armed Forces Hospital
Tabuk
01.2002 - 01.2003
Transcribed x-ray, ultrasound, CT, MRI, and nuclear imaging reports for 10 radiologists.
Collaborated with healthcare professionals to ensure transcription accuracy and clarity.
Demonstrated proficiency in transcription software while upholding patient confidentiality.
Prepared x-ray films for dictation and reporting processes.
Interpreted complex medical dictations using extensive medical terminology knowledge.
Maintained patient confidentiality in compliance with HIPAA regulations.
Education
Bachelor of Science in Physical Therapy - Physiotherapy
San Juan De Dios College
Skills
Medical terminology proficiency
CPT and ICD-10-CM knowledge
Analytical skills
Introduction to Medical Coding training
Proficiency in MediTec, HPF, CPN, Cerner, and Microsoft Outlook
Timeline
KEY CARRIER/SUPERVISOR
TJ Maxx
01.2023 - Current
CASHIER
Marshalls
01.2018 - 01.2023
FRONT DESK RECEPTIONIST
T.E.A.M Chiropractic
01.2017 - 01.2018
E-COMMERCE LISTER/CUSTOMER RETURNS PROCESSOR
ShoeMetro
01.2007 - 01.2017
MEDICAL TRANSCRIPTIONIST
National Guard Hospital KAMCC
01.2006 - 01.2007
MEDICAL TRANSCRIPTIONIST
Northwest Armed Forces Hospital
01.2002 - 01.2003
Bachelor of Science in Physical Therapy - Physiotherapy