Jenny Murphy
Summary
Proven leader at Uncle D's Hospitality, LLC., adept in social media marketing and fostering team collaboration, I significantly enhanced client satisfaction and sales. Expert in Google Ads, I spearheaded strategies that drove substantial business growth. My approach blends innovative marketing techniques with a commitment to positive workplace dynamics, achieving notable success in competitive markets.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
Uncle D's Hospitality, LLC.
Wauconda, IL
07.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Create and maintain all website social media accounts
- Created Google presence and SEO
Restaurant Bar Manager
Uncle D's Hospitality, LLC.
Wauconda, IL
02.2016 - 03.2020
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
Restaurant Owner
Jenapea's, LLC.
Woodstock, IL
05.2005 - 04.2012
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
Midwest Fashion Sales Rep
Southard & Associates
Cary, IL
05.2000 - 11.2004
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Created marketing materials such as flyers and business cards to uncover new customer leads.
Education
Business Economics
William Rainey Harper College
Palatine, ILSkills
- Social Media Marketing
- Search engine marketing
- Ad copywriting
- Google Ads Expertise
Certification
Attract and Engage Customers with Digital Marketing - Google
Foundations of Digital Marketing and E-Commerce - Google
Timeline
General Manager
Uncle D's Hospitality, LLC.
07.2021 - Current
Restaurant Bar Manager
Uncle D's Hospitality, LLC.
02.2016 - 03.2020
Restaurant Owner
Jenapea's, LLC.
05.2005 - 04.2012
Midwest Fashion Sales Rep
Southard & Associates
05.2000 - 11.2004
Business Economics
William Rainey Harper College