Jenny Naponic
North Huntingdon,PA
Summary
Driven Care Management Coordinator with a proven track record at Coachcare, adept in HIPAA Compliance and exceptional in fostering teamwork and collaboration. Achieved significant reductions in hospital readmissions through effective care planning and progress monitoring. Excelled in educating patients and families, ensuring privacy, and enhancing patient satisfaction through meticulous attention to detail and outstanding communication skills.
Overview
7
7
years of professional experience
Work History
Care Management Coordinator
Coachcare
06.2023 - Current
- Empowered patients to take charge of their health by providing education on self-management strategies and preventative measures.
- Reduced hospital readmissions by monitoring patients'' progress post-discharge and adjusting care plans as needed.
- Collaborated with healthcare providers to establish achievable goals for each patient''s care plan, promoting adherence and positive outcomes.
- Enhanced patient satisfaction with timely follow-ups and regular updates on their care progress.
- Communicated with patients, ensuring that medical information was kept private.
- Supported family members in understanding and managing their loved one''s health conditions through education and guidance.
- Maintained accurate documentation of patient information, assessments, interventions, and progress in electronic medical records.
Field Nurse
Bayada Pediatrics
02.2018 - 06.2023
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
- Observed confidentiality safeguards for all patient-related information.
Patient Trainer
Acelis Connected Health
01.2018 - 05.2020
- Empowered patients by promoting self-management skills and fostering confidence in their abilities to manage their health conditions.
- Provided specialized instruction for individuals with unique medical conditions or learning challenges, ensuring an inclusive approach to patient education.
- Utilized one on one teaching of INR device. Proper usage of device and reporting of results
- Distributed health education materials to increase understanding
Education
CCM/RPM
Marie Peppers CCM/RPM Course
Practical Nursing
St Maragret School of Nursing
McKeesport, PA09.2008
Skills
- HIPAA Compliance
- Community Resources
- Care Planning
- Training and education
- Progress Monitoring
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
Timeline
Care Management Coordinator
Coachcare
06.2023 - Current
Field Nurse
Bayada Pediatrics
02.2018 - 06.2023
Patient Trainer
Acelis Connected Health
01.2018 - 05.2020
CCM/RPM
Marie Peppers CCM/RPM Course
Practical Nursing
St Maragret School of Nursing
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