Jenny Oyer
San Angelo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Operations Manager
Myers Drug and Boutique
San Angelo, TX
03.2018 - 08.2024
- Supervised 10+ employees. This includes providing schedules for employees and coordinating all events.
- Ensured all departments were adequately staffed and running efficiently.
- Managed outbound shipping orders for pharmacy, boutique, and our supplement area.
- Answered telephones and filled in for certain departments when needed.
- Monitored and improved efficiency of processes, team performance, and customer service.
Grooming Salon Manager
Bark Boutique And Grooming Salon
San Angelo, TX
05.2015 - 03.2018
- Managed daily operations of the grooming salon including scheduling appointments, ordering supplies, and managing employees.
- Managed Payroll
- Inspected equipment regularly to ensure proper functioning of tools used during grooming sessions.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Assistant Petshotel Manager
Petsmart
The Colony, TX
04.2009 - 10.2012
- Coordinated employee schedules to provide adequate staff coverage.
- Ensured hotel was safely being operated and all animals were well cared for.
- Maintained high standards of quality control, hygiene, health and safety.
- Handled guest complaints professionally and efficiently.
- Answered telephones and would check guests in and out of the hotel.
Customer Service Lead
Circuit City Stores
San Angelo, TX
08.2006 - 02.2008
- Answered telephones and resolved customer issues and complaints.
- Handled exchanges, purchases, returns, and refunds.
- Served as primary point of contact for customer inquires and questions.
Education
Associate of Science - Criminal Justice
University of Phoenix
Tempe, AZ (Online)04-2009
High School Diploma -
Central High School
San Angelo05-2006
Skills
- Customer Relationship Management
- Decision-Making
- Schedule Coordination
- Problem-Solving
- Time Management
- Hardworking
Timeline
Operations Manager
Myers Drug and Boutique
03.2018 - 08.2024
Grooming Salon Manager
Bark Boutique And Grooming Salon
05.2015 - 03.2018
Assistant Petshotel Manager
Petsmart
04.2009 - 10.2012
Customer Service Lead
Circuit City Stores
08.2006 - 02.2008
Associate of Science - Criminal Justice
University of Phoenix
High School Diploma -
Central High School