Detail-oriented Office Manager with a strong background in customer service and office operations. Proven ability to streamline processes and enhance team collaboration while maintaining confidentiality and attention to detail.
Overview
27
27
years of professional experience
Work History
Office Manager
Harding Middle School
Des Moines, IA
10.2015 - Current
Managed daily office operations, ensuring smooth workflow and effective communication among staff.
Implemented efficient scheduling systems for faculty meetings and student appointments.
Coordinated supply inventory management, streamlining ordering processes to reduce costs.
Trained new administrative staff on school policies and office procedures to enhance team performance.
Oversaw budget management for office supplies, ensuring alignment with school financial guidelines.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Attendance Clerk
Harding Middle School
Des Moines, IA
10.2008 - 10.2015
Recorded daily student attendance accurately and efficiently using school database systems.
Communicated with parents regarding attendance policies and reported absences promptly.
Coordinated data entry for student records, ensuring compliance with state regulations.
Developed streamlined processes for tracking tardiness and absenteeism, enhancing reporting accuracy.
Counseling Clerk
Harding Middle School
Des Moines, IA
01.2001 - 10.2008
Managed student records and ensured data accuracy within school information systems.
Coordinated daily office operations, maintaining efficient workflow for administrative tasks.
Oversaw front office operations, providing exceptional customer service to students and parents alike.
Office Clerk
North High School
Des Moines, IA
08.1999 - 01.2001
Managed student records and maintained confidentiality of sensitive information.
Provided clerical support by preparing documents and responding to inquiries promptly.
Updated school databases, ensuring data integrity and availability for staff access.