Jenny Rivera

• I've been with grooming at PetSmart for 4 years now. In the beginning, I've became a dog bather for just a year then wentup to a dog stylist for 3 yrs. I have also became a cat groomer at PetSmart for a year now so I am a dog and catprofessional pet stylist at where I currently work at. Dog grooming has always been my passion to help dogs and cats feelcomfortable and loved into their grooms. I do also love educating pet owners on how to help keep their pets coat or healthwell maintained. I would say I am still learning a few things about grooming but willing to improve more on my skilloutside of PetSmart
• Educated pet owners on home grooming techniques, fostering trust relationships.
• Handled difficult or anxious dogs with patience and professionalism; promoted a positive environment.
• Performed regular cleaning duties around the salon; contributed to hygiene standards.
• Developed personalised grooming plans to meet individual pet needs.
• Maintained records for improved client relationship management.
• Enhanced customer satisfaction by offering flexible appointments.

• Volunteered to help with the special events and programs by checking in participants and giving directions.

• Completed assigned duties and consistently produced high volume of work to support daily business needs.

• Welcomed customers and answered questions.

• Educated residents and families about available services and recourses

• Developed training programs to enhance horse performance and rider safety.

• Organized fun, interactive activities to address interest and community needs of troop members.
• Cultivated relationships with community leaders, organizations and businesses to support volunteer efforts.
• Supported council fundraising efforts and initiatives with community outreach campaigns.
• Completed member registration and collected dues and fees for outings.
• Helped participants enjoy activities while ensuring adherence to protocol.
• GIRL'S SCOUTS