Jenny Rodriguez
North Hollywood,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Able to communicate and find different approaches to see what can help
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
CVS
06.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Store Associate
Burlington
04.2023 - 06.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Customer Service Cashier
McDonalds
07.2018 - 10.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Sterilization Technician
Dr.Minas
01.2017 - 11.2017
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Maintained records on sterilizing procedures and parameters using [Software].
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
Education
No Degree -
Grant High School
North Hollywood, CASkills
- Customer Inquiries
- Conflict Resolution Techniques
- Wrapping and Boxing
- Cooperative Attitude
Timeline
Customer Service Cashier
CVS
06.2023 - Current
Store Associate
Burlington
04.2023 - 06.2023
Customer Service Cashier
McDonalds
07.2018 - 10.2018
Sterilization Technician
Dr.Minas
01.2017 - 11.2017
No Degree -
Grant High School
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