Jenny Sage

• Ensuring all the guests that came to stay with us had no issues & everything was paid for and ready to go when they arrived
• Problem-solving If there was any issues to make sure it was addressed and fixed as quickly as possible and ensuring that the guest is satisfied
• Ensuring that any issues are brought up directly to the general manager (whether it is solved or unsolved) and make sure they are aware.
• Being able to communicate and work well with coworkers and being able to communicate with them and fill them in on what happened during the previous shift
• Communication. When a guest comes into the hotel, we would say hi how are you and be excited to be talking to them and give them any cool places to go visit and just make them excited to be there and make them feel like we’re excited to have them there as well.

*prepare & cook the food and make sure it was up to the correct temperature

*interacting with customers and making sure they are satisfied

*problem solving. If there were any issues making sure they were solved as quickly as possible

*making sure the staff were getting a break and that they were taken care of as well and being strict but also kind.

*when the manager was gone being able to run the store without any issues

*making sure our lobby is clean so that the customers have a safe and clean place to eat

*making sure the line was fully stocked and that my employees were able to do there job efficiently.

*and jumping in and helping out when I see my team struggling.