Jenny Scott
Spokane ,WA
Summary
Dedicated Mortgage Loan Officer with strong skills in loan origination and credit analysis. Committed to delivering exceptional customer service and educating clients on loan options. Proven ability to build strong relationships with real estate agents and clients, driving satisfaction and referral business. Strong understanding of first time homebuyer programs.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Officer
Homestreet Bank
Spokane, WA
05.2012 - 10.2025
- Guided clients through mortgage application processes and documentation requirements.
- Evaluated financial information to assess loan eligiblity.
- Advised clients on mortgage products and applicable interest rates.
- Maintained current knowledge of lending regulations and compliance standards.
- Developed strong relationships with real estate agents to enhance referral business.
- Conducted follow-ups with clients throughout the loan process to ensure satisfaction.
- Educated customers on the different types of loans available as well as their benefits and drawbacks.
- Analyzed credit reports, income statements, assets and liabilities to determine mortgage eligibility.
- Provided timely updates to borrowers throughout the loan process regarding their application.
- Initiated contact with potential customers through generated leads, networking and referrals from existing clients.
- Established and nurtured relationships with real estate agents and other industry professionals.
- Knowledgeable in First time Homebuyer programs including WSHFC and DPAs, Idaho Housing and Rural Housing.
- Worked with Homestreet's Affinity program
Education
Bachelor of Arts - Double Major Economics & International Business
University of Washington
Seattle, Washington 12-1982
Skills
- Loan origination
- Credit analysis
- Attention to detail
- Pre-approval process
- Residential mortgage lending regulations
- Licensed mortgage loan originator
- First time Homebuyer products including DPAs
Timeline
Mortgage Loan Officer
Homestreet Bank
05.2012 - 10.2025
Bachelor of Arts - Double Major Economics & International Business
University of Washington