Summary
Overview
Work History
Education
Skills
Timeline
Intern

Jenny Sonderman

Elkhorn

Summary

Strategic and results-oriented leader with a track record of excellence spanning over 25+ years in business consulting, people management, franchise development and program management. Skilled in driving operational efficiencies, aligning resources, tools, and training to drive market growth.

Overview

20
20
years of professional experience

Work History

Regional Sales Manager

Midland Vet Services
10.2024 - Current
  • Expanded market share by diversifying customer base and product offerings to include the companion animal space.
  • Researched, identified & nurtured key customer accounts ensuring high customer satisfaction as well as market growth.
  • Cultivated strong partnerships with distributors to increase product visibility, drive sales volume and boost regional brand recognition.

Senior Director of Network Operations

Home Instead, Inc
01.2023 - 10.2024
  • Responsible for the management and leadership of a team of franchise business consultants dedicated to the support & growth of over 300 franchises producing over $750M in annual revenue.
  • Spearhead strategic innovation initiatives to enhance business support strategies.
  • Drive operational efficiencies to stimulate growth across the network.

Senior Director Program Management

Home Instead, Inc.
09.2018 - 01.2023
  • Directed a team of subject matter experts who specialized in sales, client experience, caregiver experience, business financials and operational systems management in delivering targeted programs and resources to a network of 650 franchise owners.
  • Championed continuous improvement initiatives to drive operational excellence within the franchise owner network.
  • Directed design and execution of an operational readiness framework to increase usage and engagement in programs & resources to drive growth within the franchise network.

North American Franchise Development Manager

Home Instead, Inc
05.2013 - 09.2018
  • Executed the sales & vetting process for franchise owner prospects for the western US and western provinces of Canada. Completed 150+ sales transactions over my 5 year tenure in this role.
  • Exceeded sales quotas and increased profitability through effective sales strategy and targeted market growth planning.
  • Collaborated with cross-functional teams within the organization to optimize support, training, and stabilization for new & transfer franchise owners.

Franchise Business Consultant

Home Instead, Inc.
05.2005 - 05.2013

Education

Bachelor of Science - Psychology

Iowa State University
Ames, IA
12-1995

Skills

  • Problem Solving
  • Clear Verbal and Written Skills
  • Training & Group Facilitation
  • Effective Time Management
  • Talent Management
  • Customer Service
  • Project Management

Timeline

Regional Sales Manager

Midland Vet Services
10.2024 - Current

Senior Director of Network Operations

Home Instead, Inc
01.2023 - 10.2024

Senior Director Program Management

Home Instead, Inc.
09.2018 - 01.2023

North American Franchise Development Manager

Home Instead, Inc
05.2013 - 09.2018

Franchise Business Consultant

Home Instead, Inc.
05.2005 - 05.2013

Bachelor of Science - Psychology

Iowa State University

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Jenny Sonderman