Jenny Sonderman
Elkhorn
Summary
Strategic and results-oriented leader with a track record of excellence spanning over 25+ years in business consulting, people management, franchise development and program management. Skilled in driving operational efficiencies, aligning resources, tools, and training to drive market growth.
Overview
20
20
years of professional experience
Work History
Regional Sales Manager
Midland Vet Services
2024.10 - Current
- Expanded market share by diversifying customer base and product offerings to include the companion animal space.
- Researched, identified & nurtured key customer accounts ensuring high customer satisfaction as well as market growth.
- Cultivated strong partnerships with distributors to increase product visibility, drive sales volume and boost regional brand recognition.
Senior Director of Network Operations
Home Instead, Inc
2023.01 - 2024.10
- Responsible for the management and leadership of a team of franchise business consultants dedicated to the support & growth of over 300 franchises producing over $750M in annual revenue.
- Spearhead strategic innovation initiatives to enhance business support strategies.
- Drive operational efficiencies to stimulate growth across the network.
Senior Director Program Management
Home Instead, Inc.
2018.09 - 2023.01
- Directed a team of subject matter experts who specialized in sales, client experience, caregiver experience, business financials and operational systems management in delivering targeted programs and resources to a network of 650 franchise owners.
- Championed continuous improvement initiatives to drive operational excellence within the franchise owner network.
- Directed design and execution of an operational readiness framework to increase usage and engagement in programs & resources to drive growth within the franchise network.
North American Franchise Development Manager
Home Instead, Inc
2013.05 - 2018.09
- Executed the sales & vetting process for franchise owner prospects for the western US and western provinces of Canada. Completed 150+ sales transactions over my 5 year tenure in this role.
- Exceeded sales quotas and increased profitability through effective sales strategy and targeted market growth planning.
- Collaborated with cross-functional teams within the organization to optimize support, training, and stabilization for new & transfer franchise owners.
Franchise Business Consultant
Home Instead, Inc.
2005.05 - 2013.05
Education
Bachelor of Science - Psychology
Iowa State University
Ames, IA1995-12
Skills
- Problem Solving
- Clear Verbal and Written Skills
- Training & Group Facilitation
- Effective Time Management
- Talent Management
- Customer Service
- Project Management
Timeline
Regional Sales Manager
Midland Vet Services
2024.10 - Current
Senior Director of Network Operations
Home Instead, Inc
2023.01 - 2024.10
Senior Director Program Management
Home Instead, Inc.
2018.09 - 2023.01
North American Franchise Development Manager
Home Instead, Inc
2013.05 - 2018.09
Franchise Business Consultant
Home Instead, Inc.
2005.05 - 2013.05
Bachelor of Science - Psychology
Iowa State University