Jenny Ticas
Los Angeles,CA
Summary
To obtain long-term employment where I can utilize my skills and work experience to provide excellent customer service and help the company grow Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Forever 21
Westfield Mall
02.2023 - 08.2023
- Greeting Customers
- Product knowledge
- Responding to all price inquiries
- Cash register operation
- Assisting the customer with product location, selection, availability, pricing, returns and sales item.
Delivery Driver
Uber Eats
Westwood
08.2022 - 04.2023
- Provided excellent customer service
- Delivered food to business and homes
- Recorded deliveries and daily sales
- Resolved customer complaints and adjusted orders accordingly
- Mindset for organization and attention to details
- Proven track record of succeeding in time sensitive situations.
Grocery Clerk
Food 4 Less
11.2021 - 06.2022
- Assisting customers to the appropriate aisle or shelve to assist with purchasing decisions
- Restocked all types of merchandise from drinks, fruits, frozen items etc
- Processed customer orders and payments
- Prepare store displays and ensure that products are accurately labeled
- Assisted elderly customers or those who are disabled when taking their groceries to the car or assisting them in the aisles
- Provided proper food handling and sanitation standards
- Maintain a safe workplace by keeping work areas clean and free of debris and hazards
- Receive delivery orders via apps and process those orders, package them, and provide professional customer service as they come to pick them up.
Receptionist
Jose's Car Shop
West Adams
08.2019 - 09.2020
- Receiving visitors at the front desk by greeting, welcoming, and directing them appropriately
- Provide basic and accurate information in-person and via phone/email
- Kept updated records of office expenses and costs
- Answer screen and forward incoming phone calls
- Update calendars and schedule meetings
- Utilize excellence customer service to sell needed car parts
- Maintain cleanliness in and around the office space.
Education
High School Diploma -
Manual Arts High School
4131 Vermont Ave, Los Angeles, CA 9003706-2019
Skills
- Business Development
- Promotional support
- Payment Processing
- Upselling
- Retail loss prevention
- Client Account Management
- Shipping and receiving
Timeline
Sales Associate
Forever 21
02.2023 - 08.2023
Delivery Driver
Uber Eats
08.2022 - 04.2023
Grocery Clerk
Food 4 Less
11.2021 - 06.2022
Receptionist
Jose's Car Shop
08.2019 - 09.2020
High School Diploma -
Manual Arts High School