Jennyfer Rodriguez
Katy,TX
Summary
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Overview
5
5
years of professional experience
Work History
Store Associate
Taste Of Texas
Houston, Texas
02.2024 - Current
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
- Provided exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Head Hostess
Taste Of Texas
Houston, Texas
09.2021 - Current
- Anticipated potential problems and took appropriate action to prevent them from occurring.
- Trained new host staff on seating procedures and customer service standards.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Led team of hostesses to ensure exceptional guest service and satisfaction.
Education
Associate of Science - Business Administration
Lone Star College
Cypress, TX05-2027
High School Diploma -
Stratford Highschool
Houston05-2023
Skills
- Customer service
- Team leadership
- Time management
- Cash handling
- Math skills development
- Computer literacy fundamentals
- Product knowledge expertise
- Reservation software
- Customer assistance
- Attention to detail focus
Languages
Spanish
Native/ Bilingual
Timeline
Store Associate
Taste Of Texas
02.2024 - Current
Head Hostess
Taste Of Texas
09.2021 - Current
Associate of Science - Business Administration
Lone Star College
High School Diploma -
Stratford Highschool
Education and Training
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