Jennylee Sinclair
Summary
Licensed and certified Pharmacy Technician with over 16 years of experience in dynamic retail pharmacy environments. Expertise in HIPAA compliance, insurance verification, and workflow optimization, consistently achieving high efficiency standards. Proven track record of processing more than 400 prescriptions daily, resolving over 50 insurance claims per shift, and reducing patient wait times by up to 30%. Dedicated to delivering precise pharmaceutical services while cultivating strong customer relationships to enhance patient satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Rite-Aid Pharmacy
10.2008 - 06.2025
- Managed inventory of 5,000+ SKUs, ensuring full regulatory compliance and reducing stockouts by 20%.
- Processed 350–400 prescriptions daily with 99% accuracy, minimizing dispensing errors.
- Resolved 50+ daily insurance claims, securing timely payments and improving first-pass resolution.
- Implemented workflow optimizations, reducing patient wait times by 20–30%.
- Redesigned stock organization, cutting retrieval time by 15% and reducing errors.
- Maintained accurate patient profiles for 1,000+ patients in compliance with HIPAA standards.
Education
Pharmacy Technician - Pharmacy
Penn Foster Career School
Scranton, PASterile Processing Technician Program -
Penn Foster Career School
Scranton, PAGED -
The State Education Department
Brooklyn, NYSkills
- Prescription Processing
- Medication Dispensing
- Inventory Management
- HIPAA
- FDA Standards
- Insurance Verification
- Workflow Optimization
- Problem-Solving
- Quality Assurance
- Team Training
- Staff Development
- Customer Service
- Attention to detail
- Data entry
Certification
- Licensed Certified Pharmacy Technician (CPhT), 005954-01, Active
- HIPAA Compliance Training
- Medical Terminology Certificate
Timeline
Certified Pharmacy Technician
Rite-Aid Pharmacy
10.2008 - 06.2025
Pharmacy Technician - Pharmacy
Penn Foster Career School
Sterile Processing Technician Program -
Penn Foster Career School
GED -
The State Education Department