JENNIFER L UHLE
Inverness
Summary
Dynamic hospitality professional with extensive experience at Carrabba's Italian Grill, excelling in fine dining etiquette and exceptional customer service. Proven track record in kitchen management and guest relations, ensuring compliance and satisfaction. Adept at creating memorable dining experiences while maintaining a professional appearance and high standards of cleanliness.
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Highly professional with background in banquet and fine dining service. Experience includes managing large-scale events, coordinating food and beverage services, and providing exceptional guest experiences. Strengths lie in strong communication skills, capability to handle high-pressure situations, and keen understanding of fine dining etiquette. Prior roles have seen improved customer satisfaction rates and efficient event management.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Banquet and Fine Dining Server
24 Middleton
Middleton
09.2025 - Current
- Hospitality Specialist, working in Fine Dining.
Restaurant Manager
Perkins Restaurant
Leesburg
07.2025 - 09.2025
- Kept dining areas, kitchen spaces, and restrooms in full health and safety compliance.
- Inspected restaurant equipment and identified maintenance.
- Opening and closing the restaurant.
Sports bar Server
Glory days grill
Lecanto
03.2024 - 03.2025
- Sanitized surfaces and work areas between uses in adherence to safety protocols.
- Mixed cocktails and poured draft beers and wine selections during heavy-volume shifts.
- Memorized bar menu offerings in addition to ingredients and preparation of commonly ordered items.
Restaurant Front of House Manager
Carrabba's Italian Grill
Lady lake
03.1997 - 09.2019
- Covered business and customer needs with effective schedules and work assignments.
- Monitored liquor costs and adjusted employees' techniques to reduce use.
- Reviewed and approved billing before guest presentation to verify accuracy and completeness.
- Boosted customer loyalty by implementing new engagement strategies and empowering employees to keep customers satisfied.
- Maintained restaurants' professional appearance by delegating cleaning and routine maintenance work.
- Handled ordering, inventory management and tracking as part of practical budget control strategies.
- Formulated sales strategies for FOH team and recommended strategies for product rotation, purchasing and pricing of liquor beverages.
- Contributed to business financial management and recordkeeping by consistently tracking employees' time and other costs.
- Led staff meetings to implement new policies and correct deficiencies.
- Trained new staff and mentored existing employees to close knowledge and skill gaps.
- Counted cash and receipts and completed bank deposits.
- Investigated and resolved complaints regarding food quality, service and accommodations.
Education
Graduate -
Mentor high school
Mentor, OhioSome College (No Degree) - Business Accounting
Lakeland Community College
Willoughby, OHSkills
- Fine dining etiquette
- Exceptional customer service
- Guest relations
- Restaurant Manager
- Kitchen Management
- Cashier
- 0ver 25 yrs server experience
Certification
- Safeserve Food Manager Protection Certificate
Expires: May 2028
Timeline
Banquet and Fine Dining Server
24 Middleton
09.2025 - Current
Restaurant Manager
Perkins Restaurant
07.2025 - 09.2025
Sports bar Server
Glory days grill
03.2024 - 03.2025
Restaurant Front of House Manager
Carrabba's Italian Grill
03.1997 - 09.2019
Graduate -
Mentor high school
Some College (No Degree) - Business Accounting
Lakeland Community College