Jennifer O'Bert
Mora,Minnesota
Summary
Operations leader with 20+ years of experience in planning, budget management, and process optimization. Known for streamlining workflows, building cross-functional partnerships, and leading training that improves team performance.
Overview
28
28
years of professional experience
Work History
Director of Operations
Viago Direct
Scottsdale, Arizona
03.2022 - Current
- Built cross-functional partnerships to improve project efficiency and team coordination.
- Coordinated communication and collaboration sessions to enhance teamwork and project alignment.
- Facilitated meetings with prospects, customers, and partners to identify and address needs.
- Delivered quarterly training seminars globally to enhance team skills and knowledge.
Sales Executive
Dreamtrips
Frisco, Texas
05.2015 - 03.2022
- Consistently exceeded sales targets through proactive outreach and relationship management.
- Collaborated with team to develop and execute strategic sales initiatives.
- Leveraged communication skills to identify client needs and deliver customized solutions.
- Arranged meetings with prospects and existing customers to assess and address product needs.
- Conducted product demonstrations and explained features to business clients.
Director of Operations
Berts Autobody
Braham, Minnesota
08.2017 - 02.2020
- Managed budget allocations to ensure optimal resource utilization and cost control.
- Streamlined daily workflows, improving operational efficiency across departments.
- Developed customer service protocols, increasing client satisfaction and retention rates.
- Facilitated regular team meetings to align departmental goals and enhance collaboration.
Manager
Coborns
Mora, Minnesota
01.2005 - 07.2017
- Oversaw daily operations across Coborn's retail store departments, ensuring seamless customer experiences.
- Coordinated staff schedules to maintain adequate coverage and optimize operational workflow.
- Coordinated shift assignments to balance workloads and meet business needs.
- Developed and delivered training for team members on customer service and store procedures to enhance service quality.
Director of Operations
Lifekey Healthcare
Covington, KY
07.1998 - 11.2004
- Streamlined processes to improve workflow and lower operational costs.
- Monitored project progress, adjusting schedules to align with shifting priorities and deadlines.
- Facilitated regular team meetings to foster collaboration and resolve operational challenges.
Education
Bachelor of Science - Education
St. Cloud State University
St. Cloud, MN05-2018
Associate of Science -
Anoka-Ramsey Community College
Minneapolis, MN05-2016
Skills
- Operations management
- Project management
- Process optimization
- Operations planning
- Budget management
- Budget administration
- Resource planning
- Training facilitation
Timeline
Director of Operations
Viago Direct
03.2022 - Current
Director of Operations
Berts Autobody
08.2017 - 02.2020
Sales Executive
Dreamtrips
05.2015 - 03.2022
Manager
Coborns
01.2005 - 07.2017
Director of Operations
Lifekey Healthcare
07.1998 - 11.2004
Bachelor of Science - Education
St. Cloud State University
Associate of Science -
Anoka-Ramsey Community College