Hi, I’m
Jennifer Rosado
Bridgeport,CT
Summary
Dynamic Operations Manager with a proven track record at Old Navy, adept at enhancing operational efficiency and team leadership. Skilled in problem-solving and customer service, I excelled in inventory management and fostering positive customer relationships, ensuring timely delivery of goods and a welcoming environment.
Overview
8
years of professional experience
Work History
Old Navy, Gap
Operations Manager
05.2024 - 05.2026
Job overview
- Assisted in daily operational tasks to support team efficiency.
- Learned safety protocols and best practices for workplace operations.
- Supported inventory management through accurate record-keeping.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
HomeGoods
Sales Associate
06.2021 - 09.2024
Job overview
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained store cleanliness and organization, contributing to a welcoming environment for shoppers.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
Macy's
Sales Associate
06.2018 - 02.2020
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Monroe Community CollegeRochester, NY
Culinary Art from Food And Nutrition
05-2008
Skills
- Problem-solving
- Team leadership
- Customer service
- Operational efficiency
Languages
Spanish
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Graphic Design
- I have a passion for cooking, trying new dishes of places I will travel to.
- Interior Design
Timeline
Operations Manager
Old Navy, Gap
05.2024 - 05.2026
Sales Associate
HomeGoods
06.2021 - 09.2024
Sales Associate
Macy's
06.2018 - 02.2020
Monroe Community College
Culinary Art from Food And Nutrition
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