Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jensen Campbell

Cleveland ,Ohio

Overview

2
2
years of professional experience
1
1
Certification

Work History

Auto Car Customer Services

Walmart
Cleveland, OH
01.2025 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Maintained updated knowledge through continuing education and advanced training.
  • Operated a variety of machinery and tools safely and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.

Restaurant Waiter

KCS
San Juan , PR
09.2023 - 12.2024
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

Certification - Cybersecurity

Google Cybersecurity Certificate By Courser
Online
03-2024

High School Diploma -

Palm Beach Maritime Academy
West Palm Beach, FL
05-2023

Some College (No Degree) - Business Administration

University of Puerto Rico
San Juan, PR

Skills

  • System Evaluation
  • Comprehensive Testing Methodologies
  • Service Excellence
  • Operational Process Enhancement
  • Machinery operation
  • Collaborative Teamwork Skills
  • Problem resolution
  • Computer skills
  • Fully Bilingual /Spanish - English /English-Spanish

Certification

  • Google Cybersecurity / 8 Courses

Foundations of cybersecurity

Manage Security Risk

Network Security

Linux and SQL

Threats, Assets and vulnerabilities

Detection and Responses

Automate Cybersecurity Task and Phyton

Cybersecurity Jobs

Timeline

Auto Car Customer Services

Walmart
01.2025 - Current

Restaurant Waiter

KCS
09.2023 - 12.2024

Certification - Cybersecurity

Google Cybersecurity Certificate By Courser

High School Diploma -

Palm Beach Maritime Academy

Some College (No Degree) - Business Administration

University of Puerto Rico

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Jensen Campbell