Summary
Work History
Skills
Timeline
Generic

Jensi Sanchez De La Cruz

Maspeth,NY

Summary

Detail-oriented professional with experience in managing inventory and resolving customer inquiries. Adaptable to fast-paced environments, contributing to team success during peak periods while maintaining cleanliness and organization in shopping areas. Results-driven digital shopper focused on customer service excellence and inventory management. Known for quick, accurate service under tight deadlines, consistently enhancing processes to improve overall shopping experiences.

Work History

Digital Shopper

Walmart
Wilkes-Barre, Pennsylvania
03.2025 - 07.2025
  • Managed inventory by tracking stock levels and product availability.
  • Provided excellent customer service through timely communication and support.
  • Resolved customer inquiries related to online shopping and delivery options.
  • Maintained cleanliness and organization in the shopping area for safety.
  • Secured and stored items until customer pickup.
  • Completed pickup and shopping orders for customers within local area.
  • Assisted teammates with daily tasks during peak periods.
  • Greeted customers and answered product or service questions.
  • Scanned items when pulling from shelves to update system stock information.
  • Satisfied customers with quick, accurate service under tight deadlines.

Skills

  • Effective communication
  • Task prioritization
  • Adaptability to change
  • Process improvement
  • Web analytics
  • Customer relationship management
  • Team collaboration
  • Customer response
  • Call center experience
  • Customer service excellence

Timeline

Digital Shopper

Walmart
03.2025 - 07.2025
Jensi Sanchez De La Cruz