Daniel Thompson
Hampton,GA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walamrt
Fayetteville, GA
01.2021 - Current
- Completed basic administrative work and managed household accounts.
- Offered virtual shopping consultations for clients unable to meet in person.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Satisfied customers with quick, accurate service under tight deadlines.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
- Supported sales team members to drive growth and development.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Associate of Applied Science - Interdisciplinary Studies
Southern Crescent Technical College
Griffin, GA07-2025
Skills
- Customer service
- Microsoft Excel
- Data entry
- Time management
- Effective communication
- Communication
- Organizational skills
- Leadership
- Supervision and leadership
- Active listening
- Dependable and responsible
Timeline
Digital Shopper
Walamrt
01.2021 - Current
Associate of Applied Science - Interdisciplinary Studies
Southern Crescent Technical College
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