TINA KEITH
VIDOR,TX
Summary
I am looking to secure a challenging position in a reputable organization to expand my learning, knowledge and skills.
Overview
14
14
years of professional experience
Work History
Digital Shopper
Walmart
Vidor
08.2021 - 12.2023
- I filled, staged, and dispensed online orders in a timely manner.
Customer Service Representative
Texas Car Title and Payday Loan Services, Inc
Vidor
11.2018 - 06.2021
- Processed new and returning customer loan applications, as well as loan payments
- Prepared checks for loan proceeds
- Made collection and sales calls to customers
- Prepared nightly deposits and took to the bank
- Cash handling and Customer audits.
Customer Service Representative
Sarah Prejean
Vidor
01.2018 - 07.2018
- Answered phones, entered customer info and documents into computer, processed mailers and marketing materials
- Worked marketing events.
Customer service representative
Advance America
ORANGE
04.2016 - 08.2017
- Customer service, processing payday loans, title loans, installment loans, taxes, money gram and check cashing
- Processed customer payments, issued loan proceed checks or debit cards, made collection calls, sales calls, reminder calls
- Completed repo packets on delinquent accounts and conducted monthly customer audits.
Assistant manager
Bealls
VIDOR
11.2009 - 12.2015
- Customer service, merchandising, maintaining designated departments, setting sales, working cash register, processing freight
- Assisted manager with their duties such as opening and closing of the store, managing staff in the manager's absence, making deposits and conference calls.
Education
Property and Casualty insurance -
Vocational School Certificate
High School Diploma -
Silsbee High School
Some College (No Degree) - Nursing
Lamar State College - Orange
Orange, TXSkills
- Order Fulfillment
- Upbeat and Outgoing Attitude
- Advertising and Marketing
- Decision-Making
- Customer Service
- Online Order Processing
- Payment Processing
- Data Entry
- Inbound and Outbound Calling
- Complaint Resolution
- Paperwork Processing
- Account Updating
- Order Processing
- Computer Proficiency
- Clerical Support
- Store Maintenance
- Complaint Handling
- Filing
- Professional Telephone Demeanor
- Office Equipment Proficiency
- Problem-Solving Abilities
- Retail Marketing
- Credit Card Payment Processing
- Retail Sales Customer Service
Occupational Licenses
TSI National, online, TX
Timeline
Digital Shopper
Walmart
08.2021 - 12.2023
Customer Service Representative
Texas Car Title and Payday Loan Services, Inc
11.2018 - 06.2021
Customer Service Representative
Sarah Prejean
01.2018 - 07.2018
Customer service representative
Advance America
04.2016 - 08.2017
Assistant manager
Bealls
11.2009 - 12.2015
Property and Casualty insurance -
Vocational School Certificate
High School Diploma -
Silsbee High School
Some College (No Degree) - Nursing
Lamar State College - Orange