Customer Fulfillment Associate
Amazon
08.2023 - 01.2024
- Collaborated with cross-functional teams to address inventory discrepancies and improve product availability.
- Contributed to the development of an improved returns process, resulting in higher levels of customer satisfaction.
- Prevented stockouts by monitoring inventory levels closely and flagging low-stock items for replenishment.
- Assisted customers in navigating the company''s website, ensuring seamless online shopping experiences.